Hybrid IT Helpdesk Analyst – 1st Line Support (Flexible Hours) in Oxford

A successful accountancy firm is seeking a Support Analyst to join their IT team in Oxford. In this role, you will provide first line support for around 500 users, addressing helpdesk queries and ensuring high-quality service. The ideal candidate will possess commercial experience in a similar role, be familiar with ITSM platforms, and have strong troubleshooting skills. This position offers flexible working options, up to 30 days\’ holiday, and health benefits.
#J-18808-Ljbffr