At a Glance
- Tasks: Assist in managing live online training programs and support learners and instructors.
- Company: Join Correlation One, a leader in AI skills training for the future workforce.
- Benefits: Unlimited time off, company-paid holidays, and access to free data skills training.
- Other info: Flexible remote work with occasional Saturday shifts and a supportive team culture.
- Why this job: Make a real impact by helping others gain essential skills for the AI economy.
- Qualifications: 2+ years in operations or analytics, strong communication skills, and project management experience.
The predicted salary is between 30000 - 40000 £ per year.
Correlation One develops the workforce’s skills for the AI economy. Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future.
The Operations Analyst (OA) collaborates with our Program Managers and assists in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors, and teaching assistants to complete ad hoc projects to uncover insights about our data and/or digital skills training programs.
The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data, provides support for live classes ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment.
A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale.
About the team: Our team values a healthy mix of high-level thinking and a get-it-done attitude. Everyone checks their ego at the door. We have a hard-working but fun culture where the best ideas win, whether they come from our CEO or our newest team member.
A day in the life:
- Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication.
- Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs.
- Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner.
- Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments.
- Complete ad hoc projects related to our data science and data analytics training programs.
- Collaborate with the internal team to creatively assess and test new products, and build growth strategies.
- Manage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a “live online” format. The person in this role would get a day off each week to offset any Saturday they work.
Your expertise:
- 2+ years full-time professional experience, ideally in an operations or analytics role.
- Minimum 4-year college degree or equivalent experience.
- Experience managing cross-functional, high-impact projects with multiple stakeholders.
- Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency.
- Strong work ethic and the ability to work well under pressure and with minimal supervision.
- Proactive approach, high attention to detail, and a quick learner.
- Strong customer service ethic, with experience supporting relationships with individuals and clients.
- Familiarity with Google Suite and MS Office Suite, especially PowerPoint and Excel.
- Familiarity with Slack and Zoom strongly preferred.
Time Commitment: While we provide a lot of flexibility as a remote-first organization, and given the general needs of the training operations team, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET). Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work.
Location: Due to upcoming program geography, our strong preference for this role's location is in Jordan.
How we support our people: Insurance or subsidies based on country, Unlimited Time Off, with a minimum time off recommendation, Company-paid holidays, Official company-wide holiday for the last week of the calendar year, Access to free data skills training through our programs, A company culture that empowers individuals and embraces diversity through its core mission.
Remote Operations Analyst in Peterborough employer: Correlation One
Correlation One is an exceptional employer that champions diversity and equal access to education in the AI economy. With a supportive work culture that values creativity and collaboration, employees enjoy unlimited time off, comprehensive insurance options, and the opportunity to engage in meaningful projects that directly impact underrepresented communities. Located in Jordan, this role offers a unique chance to contribute to transformative training programs while enjoying a flexible remote-first environment.
