At a Glance
- Tasks: Assist in managing live online training programs and support admissions processes.
- Company: Join Correlation One, a leader in AI and data workforce development.
- Benefits: Enjoy unlimited time off, company-paid holidays, and free data skills training.
- Other info: Work remotely with flexible hours and opportunities for career growth.
- Why this job: Make a real impact by helping others gain essential skills in a dynamic environment.
- Qualifications: Must have JLPT N2 certification and strong project management skills.
The predicted salary is between 30000 - 40000 £ per year.
Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training. We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.
The Operations Analyst (OA) collaborates with our Program Managers and assists in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors and teaching assistants to complete ad-hoc projects to uncover insights about our data and/or digital skills training programs. The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data, provides support for live class ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program.
The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment. A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued.
A day in the life:
- Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication.
- Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs.
- Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner.
- Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments.
- Complete ad hoc projects related to our data science and data analytics training programs.
- Collaborate with internal team to creatively assess and test new products, and build growth strategies.
- Manage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a “live online” format (e.g., synchronous but delivered fully online). The person in this role would get a day off each week (e.g., Friday or Monday) to offset any Saturday they work.
Your expertise:
- Must possess JLPT N2 (N1 preferred) certification or equivalent professional experience.
- Must demonstrate mastery of Keigo (honorific Japanese) in both spoken and written forms, with the ability to lead complex negotiations and deliver presentations in professional Japanese.
- Minimum of 0-2 years full-time professional experience, ideally in an operations or analytics role.
- Minimum 4-year college degree or equivalent experience.
- Experience managing cross-functional, high-impact projects with multiple stakeholders.
- Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency.
- Strong work ethic and the ability to work well under pressure and with minimal supervision.
- Proactive approach, high attention to detail, and a quick learner.
- Strong customer service ethic, with experience supporting relationships with individuals and clients.
- Familiarity with Google Suite and MS Office Suite, especially PowerPoint and Excel.
- Familiarity with Slack and Zoom strongly preferred.
Where you are:
This role is for candidates based in Europe, MENA or LatAm. Working hours are approximately 4:00AM ET - 12:00PM ET.
How we support our people:
- Unlimited Time Off, with a minimum time off recommendation.
- 10 company-paid holidays.
- Official company-wide holiday for the last week of the calendar year.
- Access to free data skills training through our programs.
- A company culture that empowers individuals and embraces diversity through its core mission.
The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.
Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidate@correlation-one.com.
Operations Analyst employer: Correlation One
Correlation One is an exceptional employer that prioritises employee growth and well-being, offering unlimited time off and access to free data skills training. Our collaborative work culture values creativity and initiative, making it a rewarding environment for Operations Analysts looking to make a meaningful impact in the field of AI and data workforce development. With a commitment to diversity and inclusion, we ensure that every team member can thrive and contribute to our mission of closing skills gaps globally.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable answering common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Operations Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Analyst role. Highlight your project management skills and any relevant experience in operations or analytics. We want to see how you can contribute to our mission!
Showcase Your Communication Skills:Since this role involves collaborating with various stakeholders, it's crucial to demonstrate your exceptional written and verbal communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Problem-Solving Abilities:We love quick learners who can navigate ambiguity! Share examples of how you've tackled challenges in previous roles or projects. This will show us that you're proactive and ready to take initiative.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Correlation One
✨Know Your Stuff
Before the interview, dive deep into Correlation One's mission and values. Understand their training programs and how they impact learners. This will help you connect your skills as an Operations Analyst to their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed projects with multiple stakeholders. Highlight your ability to juggle competing deadlines and how you ensure smooth collaboration across teams.
✨Prepare for Data Discussions
Since the role involves analysing program data, brush up on your analytical skills. Be prepared to talk about any relevant experience you have with data analysis and how it can drive insights for training programmes.
✨Engage with Enthusiasm
Demonstrate your passion for education and your proactive approach during the interview. Share your ideas on how you can contribute to creating a friendly learning environment and support the needs of learners and instructors alike.
