Correla is seeking a Service Operations Lead to join our team in the UK. The role focuses on leading incident and major incident management, guiding L1 support and coordinating with third-party providers to ensure service performance and continual improvement.
You will drive self-service initiatives, improve customer journeys, and communicate effectively with customers and leaders. The position is permanent, with a salary of up to £57,000 per year, reflecting experience and role criteria.
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Service Operations Lead: Incident & Service Delivery employer: Correla
At Correla, we pride ourselves on fostering a dynamic work culture that prioritises collaboration and innovation. As a SaaS Product Operations Lead, you will benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values your contributions. Located in a vibrant tech hub, we offer competitive benefits and a chance to make a meaningful impact in the realm of service excellence.
