Correla is seeking a Service Management Analyst in the United Kingdom to coordinate Major Incident activities, support on-call incident handling, and produce clear communications. You will support MIRs, action tracking, and service reporting to drive improvements and governance.
A strong ITIL foundation and ServiceNow proficiency are essential. The role offers exposure to CSI initiatives and relationships with multiple customers and technical teams, with a focus on delivering reliable,
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Service Management Analyst: Lead Incident & CSI employer: Correla
At Correla, we pride ourselves on fostering a dynamic work culture that prioritises collaboration and innovation. As a SaaS Product Operations Lead, you will benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values your contributions. Located in a vibrant tech hub, we offer competitive benefits and a chance to make a meaningful impact in the realm of service excellence.
