At a Glance
- Tasks: Lead operational health and governance for SaaS products, driving service reviews and improvement initiatives.
- Company: Correla, a dynamic SaaS-focused company committed to service excellence.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a team that values innovation and continuous improvement.
- Why this job: Make a real impact on product success and customer satisfaction in a collaborative environment.
- Qualifications: ITIL experience and strong understanding of product lifecycles required.
The predicted salary is between 55000 - 65000 £ per year.
Correla, a SaaS-focused company, seeks a Product Service Operations Lead to own operational health and governance for allocated products. You will drive service reviews with Customer Success, partner with Product and Engineering, and lead continual improvement initiatives to enable scalable, reliable SaaS services.
The role requires ITIL experience, a deep understanding of product lifecycles, and a collaborative approach across Product, Engineering and Customer Success teams to deliver.
SaaS Product Operations Lead for Service Excellence employer: Correla
Correla is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the rapidly evolving energy market. With benefits like uncapped annual leave, a generous pension contribution, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The company's focus on employee growth through tailored learning programmes and a supportive culture makes it an ideal place for those seeking meaningful and rewarding careers in AI and security architecture.
