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For Companies At a Glance
- Tasks: Be the go-to person for application delivery and improve processes for efficiency.
- Company: Join Correla, a forward-thinking company transforming the energy market.
- Benefits: Enjoy uncapped annual leave, private healthcare, and a generous pension contribution.
- Other info: Embrace a dynamic workplace with a commitment to diversity and inclusion.
- Why this job: Make a real impact in a diverse team driving innovation towards a net-zero future.
- Qualifications: Strong communication skills and experience in service management principles required.
The predicted salary is between 40000 - 40000 £ per year.
Salary: circa £40,000 (advertised salary achievable for a candidate fulfilling all role criteria)
About Us
In March 2021, Correla was created as an independently owned business to bring in private investment to fuel innovation in the centre of the energy market and beyond. Correla is derived from correlation, because we’re all about exploring and enhancing relationships between data, people, and processes. Our SaaS products and Managed Service solutions combine to power industry innovation, simplify an increasingly complex market, and deliver cost and operational efficiencies. Our goal is to support industry transformation, to move to a net-zero future and to positively impact the end-consumer.
About the Role
- Act as the primary point of contact for all stakeholders involved in the application delivery process.
- Collate and provide reporting to track the effectiveness of the support deliverables.
- Manage third party suppliers to ensure that the necessary resources are available and aligned for delivery of all processes.
- Continually assess and improve processes and methodologies to optimise efficiency and effectiveness.
- Apply service management processes across the team and ensure these are adhered to aligning with ITIL best practice.
About you
- Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
- Ability to provide detailed and timely service reporting.
- Ability to lead and motivate both on and offshore 3rd party technical teams.
- Ability to resolve any conflicts and facilitate team collaboration.
- An understanding of Service Management principles across Incident, Problem and Change and how to apply this within the Application delivery.
- Strong analytical skills to assess risks and identify issues.
What We Offer
- Locate for your day.
- Uncapped annual leave.
- 6-12% Pension Contribution.
- Private Healthcare.
- 26 weeks’ full pay equal parent leave.
- Wellbeing Services.
- And more.
At Correla, we are committed to working towards being a more diverse and inclusive workplace where our people can truly be themselves. We recognise the benefits of having talented people from a range of backgrounds and cultures who bring different perspectives, life experiences and diversity of thinking. Our aim is to attract and retain the very best diverse talent to help create an exciting, innovative, and successful business that enables us to deliver an exceptional experience for our customers. We would therefore like to encourage applications from people with varied skillsets and experience and from different backgrounds and sectors to help shape our future. Correla is an Equal Opportunities Employer. We believe in equality of opportunity regardless of race or racial group, ancestry, place of origin, ethnicity, sex, sexual orientation, gender identity, gender expression, gender re‑assignment, age, record of offences, marital/civil partnership status, family status, pregnancy, maternity and paternity, religion/belief or disability. We promise that your opportunity for employment with us depends solely on your qualifications and relevant experience.
Application Services Specialist employer: Correla
Contact Detail:
Correla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Services Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Correla. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by understanding their SaaS products and Managed Service solutions. Show us that you’re not just another candidate; demonstrate how your skills can help drive innovation and efficiency in their application delivery process.
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with both technical and non-technical stakeholders, being able to explain complex ideas simply is key. We want to see you shine in conveying your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Correla.
We think you need these skills to ace Application Services Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Application Services Specialist role. Highlight your experience with service management processes and your ability to communicate effectively with both technical and non-technical stakeholders.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your analytical skills, conflict resolution abilities, and how you've improved processes in previous roles.
Be Clear and Concise: When writing your application, clarity is key. Keep your language straightforward and avoid jargon unless it’s relevant. This will help us understand your qualifications without getting lost in complex terminology.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Correla
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Application Services Specialist. Familiarise yourself with ITIL best practices and service management principles, as these will likely come up in conversation.
✨Communicate Clearly
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with both technical and non-technical stakeholders in the past.
✨Show Your Analytical Skills
Be ready to discuss how you've assessed risks and identified issues in previous roles. Think of specific instances where your analytical skills led to improved processes or resolved conflicts, as this will demonstrate your capability to optimise efficiency.
✨Team Player Vibes
Highlight your experience in leading and motivating teams, especially in a mixed environment with on and offshore teams. Share stories that showcase your ability to facilitate collaboration and resolve conflicts, as this is key to the role.