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- Tasks: Provide top-notch customer service and ensure safety at the Terrace Bar.
- Company: Join Corps Security, a respected leader in specialist security services since 1859.
- Benefits: Enjoy subsidised meals, discounts, paid SIA renewals, and a great pension scheme.
- Other info: Flexible hours with opportunities for overtime and a commitment to diversity and inclusion.
- Why this job: Be the face of security and make a positive impact on patrons' experiences.
- Qualifications: Must have excellent communication skills and a valid SIA Door Supervisor licence.
The predicted salary is between 12 - 15 £ per hour.
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen returning from the Crimean War. By staying true to our values of loyalty, integrity and service, we have become the UK’s most established and respected specialist security services provider.
As a Security Officer, you will be the face of security on Level 5, offering a warm and professional presence to all visitors. You will be responsible for maintaining order, managing crowd control, and preventing anti‑social behaviour. Your ability to handle situations with confidence and professionalism will contribute significantly to the positive experience of both patrons and staff. You will be working an average of 16 hours per week on Fridays and Saturdays from 13:00 to 23:00. There are opportunities outside of those hours for overtime.
What we offer:
- Subsidised meal prices in Royal Ballet & Opera canteen
- 15% discount on Royal Ballet & Opera shop items
- Company sick pay scheme
- Paid SIA licence renewals
- Enhanced family leave pay
- Cycle to Work scheme
- High staff discounts & reward scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service – £5,000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
What you will need:
- Excellent communication skills and a strong customer focus
- A valid SIA Door Supervisor licence – essential
- Previous bar/club experience
- Confidence and ability to establish and maintain good and effective working relationships at all levels
- Ability to work to deadlines, multitask and work under pressure
- Excellent IT skills, including Microsoft software packages (e.g. Excel)
- Able to achieve vetting to BS7858 standards
What you are going to do:
- Provide hostmanship‑style customer service, greeting and assisting patrons throughout their visit
- Monitor and manage crowd numbers, ensuring compliance with occupancy regulations
- Identify and address disruptive or inappropriate behaviour swiftly and effectively
- Implement and follow conflict‑management strategies, including SIA‑approved physical interventions if necessary
- Ensure the safety and security of all guests and staff at all times
- Work collaboratively with venue management and front‑of‑house teams, staying informed on entry policies and incident protocols
- Assist with safe exit strategies for intoxicated patrons, prioritising their well‑being and the safety of others
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our success, and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (EEO). EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. We also support members of the armed forces, veterans and their families in line with the Armed Forces Community Covenant. Veterans who meet the minimum requirements for the position will be guaranteed an interview.
Terrace Bar Relief Security Officer employer: Corps Security
Contact Detail:
Corps Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Terrace Bar Relief Security Officer
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and policies of the place where you want to work. This will not only help you feel more confident during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or others in the industry on platforms like LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will help you articulate your experience and skills, especially those related to customer service and crowd management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Corps Security. Don’t miss out on this opportunity!
We think you need these skills to ace Terrace Bar Relief Security Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Terrace Bar Relief Security Officer. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Corps Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Terrace Bar Relief Security Officer. Familiarise yourself with crowd control techniques, conflict management strategies, and the importance of customer service in a security role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Security Officer, excellent communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. You might be asked how you would handle difficult situations, so prepare examples from your past experiences where you successfully managed conflicts or provided exceptional customer service.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the role involves wearing a uniform, showing up looking polished will convey your seriousness about the job and respect for the interview process. It’s all about making a positive impression right from the start.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.