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- Tasks: Support scheduling and communication for security operations, ensuring smooth service delivery.
- Company: Join Corps Security, a respected leader in the UK security industry since 1859.
- Benefits: Enjoy competitive pay, sick leave, family leave, discounts, and a great pension scheme.
- Why this job: Be part of a diverse team that values integrity and offers real impact in the community.
- Qualifications: Strong communication skills and IT proficiency; experience is a plus but not required.
- Other info: Flexible shifts on a 4 on 4 off rotation, perfect for balancing work and study.
The predicted salary is between 24000 - 36000 £ per year.
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Join to apply for the Support Coordinator – Days role at Corps Security
This range is provided by Corps Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Who are we?
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.
By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.
Who are we looking for?
We are looking for a highly skilled individual to provide operational support in maintaining schedules and rosters, ensuring that the provision of Corps Security colleagues meets client expectations and contract requirements, whilst adhering to Corps Security quality procedures and commercial targets.
You will be working 45 hours per week on a 4 on 4 off days rotation. Shifts will be 07:00-19:00.
What we offer:
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service – £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
What you will need:
- Previous experience in a similar role will be beneficial but not compulsory
- Excellent communication skills and a strong customer focus
- Confidence and ability to establish and maintain good and effective working relationships at all levels
- High competency at creating databases and spreadsheet
- Ability to work to deadlines, multitasking and working under pressure
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
What are you going to do:
- To provide scheduling support to the shift supervisor during their duty
- Gain a full understanding of the functions covered at the client sites including Security, CCTV, Reception, and Business Support
- Effectively communicate and liaise with operational management teams and client contacts to ensure service standards are achieved
- Ensure staffing levels at all sites are maintained in conjunction with contractual requirements and any discrepancies are noted and reported to line management daily to allow appropriate remedial action to be taken
- Act as main point of contact for all officers and staff of Corps Security
- Provide rapid response to requests for emergency cover
- Notify Security Officers of their shifts with location, start time, to ensure all shifts are confirmed and recorded
- Process and maintain information in a confidential manner
- Produce fast and accurate information for customers as requested
- Ensure that all missed check calls are followed up, and reverse check calls where required
- Assist with enquires from site-based colleagues, supporting departments and clients
- Place calls through to the relevant department or manager where necessary
- Assist operations teams in the management site-based incidents
- To provide training to other colleagues on the scheduling system, TrackTik
- Effectively communicate with the operations team ensuring any resource concerns are escalated in a timely manner
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.
Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.
Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk – ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Security and Investigations
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Support Coordinator - Days employer: Corps Security
Contact Detail:
Corps Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator - Days
✨Tip Number 1
Familiarise yourself with the specific duties of a Support Coordinator at Corps Security. Understanding the nuances of scheduling, communication, and operational support will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of Corps Security. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Excel and database management. Being able to showcase your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and multitasking. Given the nature of the role, sharing specific examples of past experiences where you've successfully managed multiple tasks will highlight your suitability.
We think you need these skills to ace Support Coordinator - Days
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Support Coordinator position. Understand the key responsibilities and required skills, such as scheduling support and effective communication.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your ability to manage schedules, work under pressure, and communicate effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your suitability for the Support Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Corps Security
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Support Coordinator. Familiarise yourself with scheduling, communication with operational teams, and the importance of maintaining staffing levels. This will help you answer questions confidently.
✨Showcase Your IT Skills
Since the role requires excellent IT skills, particularly in Microsoft software packages like Excel, be prepared to discuss your experience with these tools. You might even want to mention specific projects where you've used them effectively.
✨Demonstrate Communication Skills
Effective communication is key in this role. Think of examples from your past experiences where you successfully communicated with team members or clients. Highlight how you maintained good relationships and resolved any issues that arose.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and multitask. Prepare by thinking of situations where you had to respond quickly to changes or emergencies, and how you managed those challenges.
