Security Receptionist

Security Receptionist

Teddington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security while providing excellent customer service at the front desk.
  • Company: Join Corps Security, a respected leader in the UK security industry since 1859.
  • Benefits: Enjoy competitive pay, sick leave, discounts, and a great pension scheme.
  • Why this job: Be part of a team that values loyalty, integrity, and service while making a real impact.
  • Qualifications: Strong communication skills and a valid SIA Front-Line License are essential.
  • Other info: Diverse and inclusive workplace with opportunities for career growth.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Be among the first 25 applicants. This range is provided by Corps Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.
By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We are looking for a friendly, customer service focused Front of House Security Officer. You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site.

You will be working 45 hours per week Monday to Friday 08:00 – 17:00. You can take overtime during the weekends.

What we offer

  • Company sick pay scheme
  • Paid SIA license renewals
  • Enhanced Family Leave Pay
  • Cycle to Work Scheme
  • High staff discounts & rewards scheme
  • Access to Digital GP
  • Excellent pension scheme
  • Death in Service – £5000
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee assistance programme

What you will need

  • Excellent communication skills and a strong customer focus.
  • A valid SIA Front-Line License – essential
  • Must be able to achieve SC Clearance
  • Confidence and ability to establish and maintain good and effective working relationships at all levels.
  • Ability to work to deadlines, multitasking and working under pressure.
  • Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
  • Able to achieve vetting to BS7858 Standards

What are you going to do

  • High standards of performance, professionalism, and customer service at all times.
  • Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations.
  • Reporting/Escalating issues following Chain of Command.
  • Produce clear, logical, and well-written operational reports to required timeframes.
  • To be fully conversant with site systems and procedures.
  • Support Corps Security and site management teams in identifying and implementing service improvements.
  • To build relationships with internal and external guests to enhance the security provision.
  • To have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwards.
  • Maintaining safety and security through the operation of the integrated security systems.
  • Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues.
  • Liaise with external authorities including the police.
  • Ensure all policies and procedures are followed.
  • Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.
  • Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position.

Diversity and inclusion & notices

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (EEO) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk – ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.

Seniorities & Employment details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Security and Investigations

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Security Receptionist employer: Corps Security

At Corps Security, we pride ourselves on being a supportive and inclusive employer, dedicated to the professional growth of our employees. With a strong focus on customer service and teamwork, our work culture fosters loyalty and integrity, ensuring that every team member feels valued and empowered. Located in a dynamic environment, we offer competitive benefits such as paid SIA license renewals, a robust pension scheme, and access to a Digital GP, making us an excellent choice for those seeking a meaningful career in security.
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Contact Detail:

Corps Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Receptionist

✨Tip Number 1

First things first, make sure you know the company inside out. Corps Security has a rich history and values like loyalty and integrity. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission.

✨Tip Number 2

Practice your communication skills! As a Security Receptionist, you'll be the face of the company. We want to see you shine in your ability to engage with guests and handle situations calmly. Role-play common scenarios with a friend to boost your confidence.

✨Tip Number 3

Don’t forget to highlight your customer service experience. We’re looking for someone who can maintain high standards of professionalism. Share specific examples from your past roles where you went above and beyond for a customer.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Corps Security team. So, get on there and submit your application today!

We think you need these skills to ace Security Receptionist

Excellent Communication Skills
Customer Service Focus
SIA Front-Line License
SC Clearance
Relationship Building
Multitasking
Ability to Work Under Pressure
Excellent IT Skills
Microsoft Software Packages (e.g. Excel)
Operational Compliance
Report Writing
Safety and Security Management
Crisis Response
Attention to Detail

Some tips for your application 🫡

Show Your Customer Service Skills: As a Security Receptionist, your ability to communicate and connect with people is key. Make sure to highlight any previous customer service experience in your application — we love seeing how you can bring a friendly touch to our team!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate well-structured responses that get straight to the point. Use bullet points if necessary to make your skills and experiences stand out!

Tailor Your Application: Take a moment to read through the job description carefully and tailor your application accordingly. We want to see how your unique skills align with what we’re looking for, so don’t be shy about making those connections clear!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Corps Security

✨Know Your Role

Before the interview, make sure you understand the key responsibilities of a Security Receptionist. Familiarise yourself with the job description and think about how your skills align with their needs, especially in customer service and incident management.

✨Showcase Your Communication Skills

As a Front of House Security Officer, excellent communication is crucial. Prepare examples of how you've effectively communicated in past roles, particularly in high-pressure situations. This will demonstrate your ability to maintain professionalism and clarity.

✨Understand the Company Culture

Research Corps Security’s values of loyalty, integrity, and service. Be ready to discuss how these values resonate with you and how you can contribute to their mission. Showing that you fit into their culture can set you apart from other candidates.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific incidents or challenges. Think through potential scenarios related to security operations and customer interactions, and prepare structured responses that highlight your problem-solving skills and adherence to procedures.

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