At a Glance
- Tasks: Drive service improvement and innovation in security across various accounts.
- Company: Join a recognised Real Living Wage Foundation partner with a commitment to diversity.
- Benefits: Enjoy competitive pay, sick leave, family leave, and staff discounts.
- Other info: Flexible working hours with opportunities for personal development and career growth.
- Why this job: Make a real impact by enhancing security strategies and building client relationships.
- Qualifications: Strong communication skills, SIA license, and previous account management experience required.
The predicted salary is between 30000 - 40000 £ per year.
The Account Manager holds strategic responsibility for driving service improvement and innovation across assigned accounts. This includes identifying, evaluating, and implementing security technologies and operational enhancements that improve effectiveness, efficiency, and risk mitigation. The role uses data, performance insight, and client engagement to shape security strategies aligned to contractual and organisational objectives, ensuring services remain compliant, future‑focused, and commercially sustainable. You will work 40 hours per week, Mon to Fri, 0700-1600, Flexibility required.
What You Will Need
- Excellent communication skills and a strong customer focus.
- A valid SIA Front‑Line License - essential
- A Full UK Driving License - desirable
- Previous Security Account Management experience.
- Confidence and ability to establish and maintain good and effective working relationships at all levels.
- Ability to work to deadlines, multitasking and working under pressure.
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
What Are You Going To Do
- Responsible for all customer and operational colleagues, with a comprehensive understanding of all functions including manned guarding, CCTV and access control, key holding, post room, reception, and business support.
- Regularly engage with clients to address their concerns, provide tailored solutions, and maintain open lines of communication, thereby strengthening trust and satisfaction. This client centric approach is integral to delivering high‑quality service and sustaining long‑term partnerships.
- Manage staffing levels for contracted, ad‑hoc, and special events including recruitment in line with BS7858, screening, and while ensuring sufficient and suitable relief staff are available.
- Maintain Assignment Instructions/Risk Assessments and ensure they remain accurate and up to date.
- Undertake ad‑hoc projects as directed by the Client or Corps Security Management Team.
- Identify practical areas for personal development of the team, which can be implemented in conjunction with the Contracts Manager.
- To lead, manage and motivate direct reports including: goal setting, performance reviews, appraisals, coaching and development planning, and monitor attendance / timekeeping.
- Prompt and accurate submission of all necessary reports and performance measurement documentation to the appropriate departments.
- Effective rostering of site personnel.
- Attainment of Company’s Key Performance Indicators (KPI’s) and assist with investigation of apparent non‑conformance.
What We Offer
- We are a recognised Real Living Wage Foundation partner and Social Enterprise.
- We offer a wide range of industry leading benefits, including:
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service - £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (EEO) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Security Account Manager employer: Corps Security
Corps Security is an exceptional employer, offering a dynamic work environment where you can lead dedicated teams and make a tangible impact on asset protection. With a strong focus on employee development, we provide ongoing training and growth opportunities, ensuring that our staff are equipped to excel in their roles. Located in the UK, our culture promotes collaboration and innovation, making it a rewarding place for those looking to build a meaningful career in security management.
StudySmarter Expert Advice🤫
We think this is how you could land Security Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, make sure to highlight your experience with security technologies and operational enhancements. Use real examples to demonstrate how you've improved effectiveness and efficiency in past roles.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. Tailor your message to show how your skills align with their needs, especially in client engagement and service improvement.
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Be ready to discuss how you can contribute to their goals, especially around compliance and risk mitigation. Show them you’re not just looking for a job, but a partnership that drives success!
We think you need these skills to ace Security Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in security account management. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills:Since excellent communication is key for this role, give examples in your application of how you've successfully engaged with clients or colleagues in the past. We want to see your customer focus shine through!
Highlight Relevant Experience:Don’t forget to mention your previous experience in security account management and any relevant qualifications, like your SIA Front-Line License. This will help us see how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Corps Security
✨Know Your Security Stuff
Make sure you brush up on the latest security technologies and operational enhancements. Familiarise yourself with manned guarding, CCTV, and access control systems, as well as any recent trends in risk mitigation. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Communicate Like a Pro
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've successfully engaged with clients in the past, addressing their concerns and providing tailored solutions. Role-playing with a friend can help you refine your delivery.
✨Showcase Your Leadership Skills
Be ready to talk about your experience in managing teams and motivating direct reports. Think of specific examples where you've set goals, conducted performance reviews, or implemented personal development plans. This will demonstrate your ability to lead effectively in a high-pressure environment.
✨Get Familiar with the Company Culture
Research Corps Security's values and commitment to diversity and inclusion. Be prepared to discuss how you can contribute to creating an inclusive environment and support the company's mission. Showing that you align with their ethos can give you a significant edge in the interview.
