At a Glance
- Tasks: Provide top-notch customer service and ensure safety at our front desk.
- Company: Join Corps Security, a respected leader in the security services industry since 1859.
- Benefits: Enjoy great perks like sick pay, discounts, and a solid pension scheme.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a team that values loyalty, integrity, and service while making a difference.
- Qualifications: Must have excellent communication skills and a valid SIA Front-Line License.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of 'loyalty, integrity, service', we have become the UK’s most established and respected specialist security services provider.
We are looking for a friendly, customer service focused Front of House Security Officer. You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site. You will be working an average of 42 hours per week covering days. Shift pattern will be Monday - Thursday 0730-1600 and Friday 0730 -1530.
What we offer:
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service - £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
What you will need:
- Excellent communication skills and a strong customer focus.
- A valid SIA Front-Line License - essential
- A Full UK Driving License - essential
- Confidence and ability to establish and maintain good and effective working relationships at all levels.
- Ability to work to deadlines, multitasking and working under pressure.
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
What are you going to do:
- High standards of performance, professionalism, and customer service at all times.
- Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations.
- Reporting/Escalating issues following Chain of Command.
- Produce clear, logical, and well-written operational reports to required timeframes.
- To be fully conversant with site systems and procedures.
- Support Corps Security and site management teams in identifying and implementing service improvements.
- To have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwards.
- Maintaining safety and security through the operation of the integrated security systems.
- Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues.
- Liaise with external authorities including the police.
- Ensure all policies and procedures are followed.
- Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.
- Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position.
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.
Receptionist in Port Talbot employer: Corps Security
At Corps Security, we pride ourselves on being an excellent employer, offering a supportive work culture that values loyalty, integrity, and service. Our Receptionist role not only provides competitive benefits such as paid SIA license renewals and an excellent pension scheme but also fosters employee growth through training and development opportunities. Located in a dynamic environment, we are committed to inclusivity and diversity, ensuring every team member feels valued and empowered to contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Port Talbot
✨Tip Number 1
Get to know the company culture! Before your interview, check out Corps Security's website and social media. Understanding their values of loyalty, integrity, and service will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Front of House Security Officer, you'll need to be friendly and professional. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Showcase your multitasking abilities! During the interview, share examples of how you've successfully managed multiple tasks under pressure. This will demonstrate your capability to handle the demands of the role effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Corps Security team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Port Talbot
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your excellent communication skills and customer service focus in your application. We want to see how you can bring a friendly and professional vibe to our Front of House team!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your ability to produce logical and well-written reports, just like you would in the role.
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention your valid SIA Front-Line License and Full UK Driving License, as these are essential for us. Show us why you're the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re up to date with all the necessary information, including our Privacy Notice.
How to prepare for a job interview at Corps Security
✨Know Your Stuff
Before the interview, make sure you understand Corps Security's values of loyalty, integrity, and service. Familiarise yourself with their history and how they operate. This will show that you're genuinely interested in the company and its mission.
✨Showcase Your Customer Service Skills
As a Front of House Security Officer, your customer service skills are crucial. Prepare examples from your past experiences where you handled difficult situations or provided exceptional service. This will demonstrate your ability to maintain professionalism under pressure.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific incidents, like medical emergencies or fire alarms. Think through potential scenarios and how you would respond, ensuring you highlight your adherence to procedures and your ability to stay calm.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the role. A smart appearance not only reflects your respect for the interview process but also aligns with the high standards of performance expected at Corps Security.
