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For Companies At a Glance
- Tasks: Ensure a safe environment while managing rosters and supporting staff.
- Company: Join Corps Security, a leader in providing security solutions.
- Benefits: Enjoy perks like paid sick leave, discounts, and a great pension scheme.
- Why this job: Be part of a supportive team with opportunities for growth and development.
- Qualifications: Must have an SIA License and excellent communication skills.
- Other info: This is a 12-month fixed-term contract with a focus on teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Operational Support Officer role at Corps Security.
We are looking for a highly skilled SIA Licensed Operational Support Officer to provide a secure and safe environment for all staff & visitors on site. You will be working an average of 40 hours per week, covering Mon – Fri 08:00-16:00. This role is a 12 Month Fixed Term Contract.
What We Offer
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service – £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
What You Will Need
- Excellent communication skills and a strong customer focus.
- A valid SIA Front-Line License – essential
- A valid First-Aid qualification – essential
- A valid SIA CCTV License – desirable
- Confidence and ability to establish and maintain good and effective working relationships at all levels
- Ability to work to deadlines, multitasking and working under pressure
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
What Are You Going To Do
- Monitoring Absence & Sickness of contract
- Forward planning all rosters up to 3 months completed/covering blowouts/pre planned sickness/holiday/using Corps Track Tik Scheduling systems
- Producing Corps/Centrica and CBRE Monthly reporting
- Monitoring and tracking both physical and all e-learning
- Monitor & track FAW and book suitable courses for the team, liaising with compliance/SIA Courses
- Monitoring/approving/declining and sourcing cover for all annual leave requests on both site roster and CMS
- Attend monthly KPI’s & quarterly supplier review meetings
- Track uniform and ensure everyone has the correct uniform whilst on duty
- Deal with monthly pay queries (should be raised via case management on the portal)
- Assist recruitment, review CV’s and sit in on interviews/if successful then put employee through vetting process/organise training shifts and get them setup on Centrica systems before starting
- Management of all FOH and Switchboard documents and duty instructions
- FOH – Monitor lockers & audits/stationary & audits/Flexible First
- DSE Assessments
- General admin & adhoc tasks from the Facilities
Corps Security is committed to Equal Employment Opportunities and to providing support to members of the armed forces, veterans and their families. See the Privacy Notice (Recruitment) on our website for details.
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Operational Support Officer employer: Corps Security
Contact Detail:
Corps Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Officer
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Operational Support Officer role. Understanding the day-to-day tasks, such as monitoring absence and sickness or managing rosters, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of Corps Security. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews or discussions.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Excel, as this is essential for the role. Consider taking a short online course to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in customer service and communication. Since these skills are crucial for the role, think of specific examples where you've successfully managed relationships or resolved issues in a professional setting.
We think you need these skills to ace Operational Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operational Support Officer role. Emphasise your SIA Front-Line License, First-Aid qualification, and any experience in monitoring and reporting.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer focus. Mention specific examples of how you've established effective working relationships and handled pressure in previous roles.
Highlight IT Skills: Since excellent IT skills are essential for this position, ensure you mention your proficiency with Microsoft Software Packages, particularly Excel. Provide examples of how you've used these skills in past roles.
Prepare for the Interview: If selected for an interview, prepare by reviewing common questions related to operational support and security. Be ready to discuss your experience with scheduling systems and managing rosters, as well as your approach to multitasking under pressure.
How to prepare for a job interview at Corps Security
✨Showcase Your Communication Skills
As an Operational Support Officer, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Use examples from past experiences where you successfully resolved issues or facilitated discussions.
✨Highlight Your SIA License and Qualifications
Make sure to bring up your valid SIA Front-Line License and First-Aid qualification during the interview. These are essential for the role, so be ready to discuss how your qualifications make you a suitable candidate for ensuring safety on site.
✨Demonstrate Your IT Proficiency
Since the role requires excellent IT skills, particularly with Microsoft software packages like Excel, prepare to discuss your experience with these tools. You might even want to mention specific projects where you used these skills to manage data or reports.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle pressure and multitask. Think of situations where you had to manage multiple responsibilities or resolve conflicts, and be ready to explain your thought process and actions taken.