Harry Potter Retail Store - Duty Security Manager

Harry Potter Retail Store - Duty Security Manager

Full-Time No working from home possible
Corps Security

About the Company

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was originally established to provide employment for ex‑servicemen returning from the Crimean War. By staying true to our values of loyalty, integrity and service, we have become the UK’s most respected specialist security services provider.

Role Overview

We are looking for an SIA‑licensed Duty Manager to support Site Officers, colleagues and customers in the provision of security and business support services within the region, always adopting the principles contained within both the Colleague and Customer charters.

Work schedule: average 42 hours per week on a 4 on 4 off rota. Shifts are day‑only, rotating between 05:30–17:30 and 10:30–22:30.

Key Responsibilities

  • Manage all operational colleagues and maintain comprehensive knowledge of covering functions including manned guarding, electronic solutions (CCTV and access control), key holding, post room, reception and general business support.
  • Meet and liaise with customers and key clients regularly to review and record contract performance, ensuring quality standards are maintained and contracts retained.
  • Coordinate manning levels for contracted, ad‑hoc and special events, including recruitment, screening and vetting with administrators and central support to secure adequate relief staff.
  • Conduct direct visits to guarantee the safety and well‑being of both customer staff and Corps colleagues.
  • Maintain mandatory documents for key holding (assignment instructions, key receipts, risk assessments, contact details).
  • Supervise weekend day patrols, alarm response and unlocks/locks.

Required Qualifications & Mandatory Mandates

  • Excellent communication skills and strong customer focus.
  • Must hold a valid SIA Front‑Line and CCTV licence.
  • Previous experience in a similar or supervisory role.
  • Minimum 3 years’ experience in the security guarding sector.
  • Strong IT proficiency, including Microsoft Office (notably Excel).
  • Must be able to achieve vetting to BS7858 standards.

Benefits

  • Company sick pay scheme
  • Paid SIA licence renewals
  • Enhanced Family Leave Pay
  • Cycle to Work scheme
  • High staff discounts & rewards scheme
  • Access to Digital GP
  • Excellent pension scheme
  • Death in Service – £5,000
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee assistance programme

Equal Opportunity Statement

Corps Security adheres to the principles of Equal Employment Opportunities (EEO) and is committed to diversity, inclusivity and providing a welcoming workplace for all. We also support members of the armed forces, veterans and their families in accordance with the Armed Forces Community Covenant.

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Harry Potter Retail Store - Duty Security Manager employer: Corps Security

At Corps Security, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional development. Our SIA Licensed Security Officers enjoy competitive pay, comprehensive benefits including a company sick pay scheme and enhanced family leave, and ample opportunities for growth within the security sector, all while working in a dynamic environment dedicated to ensuring safety and security for our clients and their visitors.

Corps Security

Contact Details:

Corps Security Recruitment Team