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- Tasks: Ensure safety and security while delivering top-notch customer service on site.
- Company: Join a diverse team at Corps Security, committed to excellence and inclusivity.
- Benefits: Enjoy sick pay, staff discounts, and a fantastic pension scheme.
- Why this job: Make a real difference in security operations and build valuable relationships.
- Qualifications: SIA Licensed with strong communication skills and a customer-focused mindset.
- Other info: Great opportunities for career growth and support for armed forces members.
The predicted salary is between 30000 - 42000 £ per year.
You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site.
Responsibilities
- High standards of performance, professionalism, and customer service at all times.
- Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations.
- Reporting/Escalating issues following Chain of Command.
- Produce clear, logical, and well-written operational reports to required timeframes.
- Be fully conversant with site systems and procedures.
- Support Corps Security and site management teams in identifying and implementing service improvements.
- Build relationships with internal and external guests to enhance the security provision.
- Have a deep understanding of all changes in building occupiers, setup and productions; and ensure information is passed both upwards and cascaded downwards.
- Maintain safety and security through the operation of the integrated security systems.
- Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues.
- Ensure all policies and procedures are followed.
- Provide immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.
- Perform any other administrative duties deemed necessary by Duty Security Managers, Supervisors, or clients.
Qualifications
- SIA Licensed Security Officer/Concierge with a minimum of 2 years experience.
- Excellent communication skills and a strong customer focus.
- Valid SIA Front-Line License – essential.
- Valid CCTV License – desirable or willingness to obtain.
- Confidence and ability to establish and maintain good and effective working relationships at all levels.
- Ability to work to deadlines, multitask and work under pressure.
- Excellent IT skills including Microsoft software packages (e.g. Excel).
- Able to achieve vetting to BS7858 Standards.
Benefits
- Company sick pay scheme.
- Paid SIA license renewals.
- Enhanced Family Leave Pay.
- Cycle to Work scheme.
- High staff discounts & rewards scheme.
- Access to Digital GP.
- Excellent pension scheme.
- Death in Service – £5000.
- Recruitment bonus scheme.
- New business lead scheme.
- Employee assistance programme.
Corps Security is committed to providing support to members of the armed forces, veterans and their families. We embrace diversity and are committed to creating an inclusive environment where all employees are valued. Corps Security adheres to the principles of Equal Employment Opportunities (EEO) and is a Real Living Wage Foundation partner.
Security Officer/Concierge employer: Corps Security (UK) Ltd.
Contact Detail:
Corps Security (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer/Concierge
✨Tip Number 1
Get to know the company culture before your interview. Research Corps Security and understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Security Officer/Concierge, you'll need to interact with various people. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation professionally.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the role and might even give you a heads-up about job openings. Plus, it shows you're proactive and serious about joining the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on the position and ready to take the next step in your career.
We think you need these skills to ace Security Officer/Concierge
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience as a Security Officer or Concierge. We want to see how you've handled incidents and maintained high standards of service in the past. Use specific examples to demonstrate your skills!
Be Clear and Concise: We love a well-structured application! Keep your writing clear and to the point. Make sure your operational reports and any other written communication are logical and easy to understand. This shows us you can communicate effectively, which is key for this role.
Know the Culture: Take some time to understand our company culture and values. In your application, mention how you can contribute to enhancing the delivery of security operations while fitting in with our team. This will show us that you’re not just looking for a job, but a place where you can grow and make a difference.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important information about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Corps Security (UK) Ltd.
✨Know Your Stuff
Make sure you’re well-versed in the job description and responsibilities. Understand the key aspects of security operations, customer service, and incident management. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Security Officer or Concierge. Highlight specific situations where you handled incidents professionally or improved service delivery. Use examples that demonstrate your ability to work under pressure and maintain high standards.
✨Build Rapport
Since this role involves liaising with both internal and external guests, practice building rapport during the interview. Be friendly, approachable, and professional. Show that you can establish good working relationships, which is crucial for enhancing security provision.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the workplace.