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- Tasks: Monitor absence, manage rosters, and support recruitment in a dynamic environment.
- Company: Join Corps Security, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy competitive pay, sick leave, family leave, and staff discounts.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Strong communication skills and valid SIA Front-Line License required.
- Other info: 12-month fixed-term contract with excellent career development opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Responsibilities
- Monitoring Absence & Sickness of contract
- Forward planning all rosters up to 3 months completed/covering blowouts/pre planned sickness/holiday/using Corps Track Tik Scheduling systems.
- Producing Corps/Centrica and CBRE Monthly reporting
- Monitoring and tracking both physical and all e-learning
- Monitor & track FAW and book suitable courses for the team, liaising with compliance/SIA Courses
- Monitoring/approving/declining and sourcing cover for all annual leave requests on both site roster and CMS
- Attend monthly KPI\’s & quarterly supplier review meetings
- Track uniform and ensure everyone has the correct uniform whilst on duty
- Deal with monthly pay queries (should be raised via case management on the portal)
- Assist recruitment, review CV\’s and sit in on interviews/if successful then put employee through vetting process/organise training shifts and get them setup on Centrica systems before starting
- Management of all FOH and Switchboard documents and duty instructions
- FOH – Monitor lockers & audits/stationary & audits/Flexible First
- DSE Assessments
- General admin & adhoc tasks from the Facilities
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (\”EEO\”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Qualifications
- Excellent communication skills and a strong customer focus.
- A valid SIA Front-Line License – essential
- A valid First-Aid qualification – essential
- A valid SIA CCTV License – desirable
- Confidence and ability to establish and maintain good and effective working relationships at all levels
- Ability to work to deadlines, multitasking and working under pressure
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
Role details
- You will be working an average of 40 hours per week covering Mon – Fri 08:00-16:00.
- Please note: this role is a 12 Month Fixed Term Contract.
Benefits
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service – £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
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Operational Support Officer employer: Corps Security (UK) Ltd.
Contact Detail:
Corps Security (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Officer
✨Tip Number 1
Networking is key! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute, especially in areas like monitoring absence and managing rosters.
✨Tip Number 3
Practice common interview questions and scenarios related to operational support. This will help you feel more confident and articulate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Operational Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Officer role. Highlight your experience with monitoring absence, managing rosters, and any relevant IT skills. We want to see how your background fits our needs!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to communicate effectively. Whether it’s through your CV or cover letter, let us know how you’ve successfully built relationships in previous roles.
Be Specific About Your Qualifications: Don’t forget to mention your valid SIA Front-Line License and First-Aid qualification. If you have any additional certifications, like the SIA CCTV License, make sure to include those too. We love seeing candidates who are fully qualified!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Corps Security (UK) Ltd.
✨Know Your Responsibilities
Make sure you understand the key responsibilities of the Operational Support Officer role. Familiarise yourself with monitoring absence and sickness, forward planning rosters, and producing reports. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past positions. Think about times when you had to liaise with different teams or handle customer queries, as these experiences will highlight your strong customer focus.
✨Demonstrate IT Proficiency
Brush up on your Microsoft software skills, especially Excel, as it's mentioned in the job description. Be ready to discuss how you've used these tools in previous roles, whether for tracking data or generating reports. You might even want to bring a few examples of your work to showcase your abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to multitask and work under pressure. Think of specific situations where you've successfully managed competing priorities or dealt with tight deadlines. This will demonstrate your capability to thrive in a fast-paced environment.