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For Companies At a Glance
- Tasks: Manage security services and client relationships across multiple locations.
- Company: Join Corps Security, a respected leader in the security industry since 1859.
- Benefits: Enjoy 25 days annual leave, sick pay, and a fantastic pension scheme.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills and previous security management experience required.
- Other info: Diversity and support for veterans are core values at Corps Security.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About the Company
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for exâservicemen on return from the Crimean War. By sticking true to our values of 'loyalty, integrity, service', we have become the UK's most established and respected specialist security services provider.
Overview
We are looking for a security & business support services manager to manage provision of services to clients within the CBRE portfolio ensuring contract and company performance targets both financial and operational are consistently met and/or exceeded. Establishing and maintaining excellent client relationships is essential, as is the ability to keep up to date with market changes and opportunities such that Corps Security is retained as the security provider of choice to our customers. You will manage sites across Manchester, Leeds, Sheffield, Huddersfield and surrounding areas.
Responsibilities
- Be responsible for all operational colleagues and have a full understanding of the functions covered including security guarding, electronic solutions such as CCTV & access control, key holding, reception and general business support.
- To be responsible for staffing levels of contracted, adâhoc and special events as per customer requirements.
- To liaise and meet with customers and key clients on a regular basis to review & record contract performance, agree budgets and ensure quality standards are consistently maintained, leading to contract retention.
- Attend monthly KPI meetings with the client.
- Monitor and manage revenue and costs in line with the current contract costing model and prepare monthly forecasts.
- Lead, manage and motivate direct reports, conduct annual appraisals or job chats.
- Identify areas for additional business, from both current & potential customers.
- Drive technology, intelligence and innovation within the security guarding portfolio.
- Manage personal training and career development, attend training sessions as and when required.
- Check and maintain the accuracy of the monthly & adâhoc invoicing to clients.
- Participate in Out of Hours/Duty Executive process as and when required.
Qualifications
- Excellent communication skills and a strong customer focus.
- A valid SIA FrontâLine License â essential.
- A valid SIA CCTV License â desirable.
- Previous Security Management experience.
- Confidence and ability to establish and maintain good and effective working relationships at all levels.
- Ability to work to deadlines, multitask and work under pressure.
- Full UK Driving License â desirable.
- Excellent IT skills including Microsoft software packages (e.g. Excel).
- Able to achieve vetting to BS7858 Standards.
Company Culture & Benefits
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industryâleading benefits, including:
- 25 Days annual leave per annum.
- Company sick pay scheme.
- Access to Digital GP & Medicash Scheme subject to conditions.
- Excellent Company Pension Scheme.
- Death in Service â 3Ă salary (subject to company pension enrolment, upon completion of probationary period).
- Enhanced Family Leave Pay.
- High staff discounts & rewards scheme.
- Recruitment bonus scheme.
- New business lead scheme.
- Employee Assistance Programme.
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities ('EEO') which benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families as set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Contract Manager in Manchester employer: Corps Security (UK) Ltd.
Contact Detail:
Corps Security (UK) Ltd. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Contract Manager in Manchester
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, and donât be shy about reaching out to potential employers on LinkedIn. We all know that sometimes itâs not just what you know, but who you know!
â¨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help us tailor your responses and show them youâre genuinely interested in being part of their team.
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can even help you with some role-playing scenarios to boost your confidence before the big day.
â¨Tip Number 4
Donât forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows that youâre keen and professional. And remember, apply through our website for the best chance at landing that Contract Manager role!
We think you need these skills to ace Contract Manager in Manchester
Some tips for your application đŤĄ
Show Your Experience: When you're writing your application, make sure to highlight your previous security management experience. We want to see how you've successfully managed teams and maintained client relationships in the past.
Tailor Your Application: Donât just send a generic application! Tailor it to the Contract Manager role by mentioning specific skills that match the job description, like your communication skills and ability to work under pressure. This shows us youâre genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Make sure to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at Corps Security (UK) Ltd.
â¨Know Your Stuff
Make sure you understand the key responsibilities of a Contract Manager in the security sector. Familiarise yourself with the specific services Corps Security offers, like CCTV and access control. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
â¨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've successfully built client relationships in the past. Think about times when youâve had to manage expectations or resolve conflicts, as these stories will highlight your customer focus.
â¨Be Ready for KPI Discussions
Brush up on your understanding of Key Performance Indicators (KPIs) relevant to security services. Be prepared to discuss how you would monitor and manage revenue and costs, and think of ways you could improve contract performance based on your previous experiences.
â¨Demonstrate Leadership Qualities
As a Contract Manager, you'll be leading a team. Prepare to talk about your leadership style and how you motivate your team. Share specific examples of how you've conducted appraisals or supported colleagues in their career development to show you can inspire and guide others.