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- Tasks: Ensure safety and security while providing top-notch customer service.
- Company: Join Corps Security, a respected leader in the security industry since 1859.
- Benefits: Enjoy competitive pay, sick leave, family leave, and a fantastic pension scheme.
- Why this job: Make a real difference by protecting people and property in a dynamic environment.
- Qualifications: Strong communication skills, valid SIA license, and a full UK driving license required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Responsibilities
- High standards of performance, professionalism, and customer service at all times.
- Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations.
- Reporting/Escalating issues following Chain of Command.
- Deliveries and Post Room Management
- To be fully conversant with site systems and procedures.
- To build relationships with internal and external guests to enhance the security provision.
- To have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwards.
- Maintaining safety and security through the operation of the integrated security systems.
- Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues.
- Liaise with external authorities including the police.
- Ensure all policies and procedures are followed.
- Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.
- Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position.
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (\”EEO\”); benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website – career section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one of our jobs.
Qualifications
- Excellent communication skills and a strong customer focus.
- A valid SIA Front-Line License – essential
- Full UK Driving License
- Confidence and ability to establish and maintain good and effective working relationships at all levels.
- Ability to work to deadlines, multitasking and working under pressure.
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
Who we are / What we offer
Who are we? Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of loyalty, integrity, service, we have become the UK\\\’s most established and respected specialist security services provider. You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You will be working Monday to Friday 07:30 – 17:30. What we offer: We are a recognised Real Living Wage Foundation partner and Social Enterprise, offering a wide range of industry leading benefits, including:
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service – £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
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Front of House Security Officer employer: Corps Security (UK) Ltd.
Contact Detail:
Corps Security (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Security Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Corps Security. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to security roles, like how you'd handle a crisis or manage customer interactions. We can help you with mock interviews to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of how you've maintained high standards of performance and professionalism in past roles. Whether it’s dealing with incidents or managing relationships, having real-life stories ready will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Security Officer
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your excellent communication skills and strong customer focus in your application. We want to see how you can build relationships with both internal and external guests, so share any relevant experiences that showcase your ability to connect with people.
Be Clear About Your Qualifications: Don’t forget to mention your valid SIA Front-Line License and UK Driving License. These are essential for the role, so make them stand out in your application. If you have experience with IT skills, especially Microsoft software, let us know!
Follow the Instructions: Read through the job description carefully and ensure your application aligns with the responsibilities listed. We appreciate candidates who can demonstrate full compliance with operational instructions and understand the importance of following policies and procedures.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can check out our Privacy Notice to understand how we handle your data during the recruitment process.
How to prepare for a job interview at Corps Security (UK) Ltd.
✨Know Your Stuff
Before the interview, make sure you’re familiar with the responsibilities listed in the job description. Understand the importance of compliance with operational instructions and how to handle various incidents. This will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Front of House Security Officer, excellent communication is key. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to build relationships with both guests and colleagues.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents or customer service challenges. Think through your responses ahead of time, focusing on how you would maintain professionalism and follow procedures in those scenarios.
✨Highlight Your Customer Focus
This role requires a strong customer focus, so be prepared to discuss how you’ve gone above and beyond for customers in previous positions. Share specific stories that illustrate your commitment to providing high standards of service, as this aligns perfectly with the company’s values.