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- Tasks: Manage security services and ensure top-notch client relationships across multiple sites.
- Company: Join Corps Security, a respected leader in the security industry since 1859.
- Benefits: Enjoy 25 days annual leave, sick pay, and a fantastic pension scheme.
- Why this job: Make a real impact in security while developing your career in a supportive environment.
- Qualifications: Strong communication skills and previous security management experience required.
- Other info: Diversity and inclusion are at our core; we value every unique talent.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Be responsible for all operational colleagues and have a full understanding of the functions covered including security guarding, electronic solutions such as CCTV & access control, key holding, reception and general business support.
- To be responsible for staffing levels of contracted, ad-hoc and special events as per customer requirements.
- To liaise and meet with customers and key clients on a regular basis to review & record contract performance, agree budgets and ensure quality standards are consistently maintained, leading to contract retention.
- Attend monthly KPI meetings with the client.
- Monitor and manage revenue and costs in line with the current contract costing model and prepare monthly forecasts.
- Lead, manage and motivate direct reports, conduct annual appraisals or job chats.
- Identify areas for additional business, from both current & potential customers.
- Drive technology, intelligence and innovation within the security guarding portfolio.
- Manage personal training and career development, attend training sessions as and when required.
- Check and maintain the accuracy of the monthly & ad hoc invoicing to clients.
- Participate in Out of Hours/Duty Executive process as and when required.
Requirements
- Excellent communication skills and a strong customer focus.
- A valid SIA Front-Line License (essential).
- A valid SIA CCTV License (desirable).
- Previous Security Management experience.
- Confidence and ability to establish and maintain good and effective working relationships at all levels.
- Ability to work to deadlines, multitasking and working under pressure.
- Full UK Driving License (desirable).
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel).
- Able to achieve vetting to BS7858 Standards.
Company Overview
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of 'loyalty, integrity, service', we have become the UK's most established and respected specialist security services provider.
Job Summary
Manage the provision of security & business support services to clients within the CBRE portfolio ensuring specific contract and Company performance targets both, financial and operational, are consistently met and/or exceeded. Establishing and maintaining excellent client relationships is essential, as is the ability to keep up to date with market changes and opportunities such that Corps Security is retained as the security provider of choice to our customers. You will be managing sites across Birmingham, Nottingham, Derby, Coventry, Leicester, Stoke and surrounding areas.
Diversity & Inclusion
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities ("EEO") benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Legal & Privacy Notice
Please go to our website - 'career' section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.
Benefits
- 25 Days annual leave per annum
- Company sick pay scheme
- Access to Digital GP & Medicash Scheme subject to conditions
- Excellent Company Pension Scheme
- Death in Service - 3x salary (subject to company pension enrolment, upon completion of probationary period)
- Enhanced Family Leave Pay
- High staff discounts & rewards scheme
- Recruitment bonus scheme
- New business lead scheme
- Employee Assistance Programme
Contract Manager in Birmingham employer: Corps Security (UK) Ltd.
Contact Detail:
Corps Security (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Corps Security, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences relate to the responsibilities listed in the job description. Practice your answers so you can confidently showcase your skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Corps Security family.
We think you need these skills to ace Contract Manager in Birmingham
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you fully understand the Contract Manager role. Dive into the job description and highlight key responsibilities and requirements. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the job description. Use similar language to what we’ve used in the posting to show you’re a great fit.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements rather than just listing duties. Use numbers and examples to demonstrate how you’ve successfully managed contracts or improved client relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily find all the info you need about the role and our company!
How to prepare for a job interview at Corps Security (UK) Ltd.
✨Know Your Stuff
Make sure you have a solid understanding of the responsibilities listed in the job description. Familiarise yourself with security management, customer relations, and the specific technologies mentioned, like CCTV and access control. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. This will demonstrate your ability to maintain effective working relationships at all levels.
✨Prepare for KPI Discussions
Brush up on how to discuss Key Performance Indicators (KPIs) relevant to contract management. Be ready to talk about how you've monitored performance in previous roles and how you can apply that knowledge to meet and exceed targets in this position. It’s all about showing you can drive results!
✨Demonstrate Leadership Qualities
As a Contract Manager, you'll be leading a team. Think of examples where you've motivated or developed your direct reports. Discuss your approach to conducting appraisals and how you foster a positive work environment. This will highlight your capability to lead and inspire others effectively.