Front of House Security Officer in Newport

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

We are looking for a friendly, customer‑service focused Front of House Security Officer. You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments and fully understanding the culture at site. You will work an average of 60 hours per week covering Mon‑Fri 0600‑1800.

What We Offer

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service – £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What You Will Need

• Excellent communication skills and a strong customer focus.
• A valid SIA Front‑Line License – essential.
• Previous FOH experience – essential.
• Confidence and ability to establish and maintain good and effective working relationships at all levels.
• Ability to work to deadlines, multitask and work under pressure.
• Excellent IT skills including Microsoft Software Packages (e.g. Excel).
• Able to achieve vetting to BS7858 Standards and SC Clearance Standards.

What Are You Going To Do

• High standards of performance, professionalism and customer service at all times.
• Full compliance with operational instructions (e.g. alarm responses, building access, production) and external regulations.
• Reporting / escalating issues following Chain of Command.
• Produce clear, logical, and well‑written operational reports to required timeframes.
• Be fully conversant with site systems and procedures.
• Support Corps Security and site management teams in identifying and implementing service improvements.
• Have a deep understanding of all changes in building occupiers, set up and productions; and ensure information is passed both upwards and cascaded downwards.
• Maintain safety and security through the operation of the integrated security systems.
• Liaise with supervisors and both Corps Security and management with regard to building maintenance and H&S issues.
• Liaise with external authorities including the police.
• Ensure all policies and procedures are followed.
• Provide immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation / evacuations and crisis response.
• Any other admin duties that the Duty Security Managers, Supervisors or clients deem necessary or commensurate with the position.

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. Creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) which benefit both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families as set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk – “career” section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content before applying for any of our jobs.