At a Glance
- Tasks: Ensure top-notch customer service and security operations at our front of house.
- Company: Join Corps Security, a respected leader in the security services industry since 1859.
- Benefits: Enjoy competitive pay, sick leave, family leave, and discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a team that values loyalty, integrity, and service while making a real impact.
- Qualifications: Must have excellent communication skills and a valid SIA Door Supervisor License.
The predicted salary is between 22950 - 28050 £ per year.
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of 'loyalty, integrity, service', we have become the UK’s most established and respected specialist security services provider.
We are looking for a friendly, customer service focused Front of House Security Officer. You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site. You will be working 55hrs per week on a Monday to Friday rotation. Shifts will be 07:00 - 18:00.
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service - £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
What you will need:
- Excellent communication skills and a strong customer focus.
- A valid SIA Door Supervisor License - essential
- Confidence and ability to establish and maintain good and effective working relationships at all levels
- Ability to work to deadlines, multitasking and working under pressure
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
What are you going to do:
- High standards of performance, professionalism, and customer service at all times
- Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations
- Reporting/Escalating issues following Chain of Command
- Produce clear, logical, and well-written operational reports to required timeframes.
- To be fully conversant with site systems and procedures
- Support Corps Security and site management teams in identifying and implementing service improvements
- To build relationships with internal and external guests to enhance the security provision
- To have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwards
- Maintaining safety and security through the operation of the integrated security systems
- Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues
- Liaise with external authorities including the police
- Ensure all policies and procedures are followed
- Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response
- Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.
Corps Security adheres to the principles of Equal Employment Opportunities ('EEO') benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.
Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Front of House Officer - Days Only in London employer: Corps Security Ltd
Corps Security is an excellent employer that prioritises the safety and well-being of its employees while fostering a supportive work culture. With a focus on professional development, employees have access to training and growth opportunities, ensuring they can advance their careers in the security industry. Located in the vibrant Stratford Upon Avon, the company offers a unique chance to work in a dynamic environment, making a meaningful impact on community safety.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Officer - Days Only in London
✨Join Security Community Events
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✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Corps Security Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Corps Security Ltd
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We think you need these skills to ace Front of House Officer - Days Only in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Corps Security Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Corps Security Ltd.
How to prepare for a job interview at Corps Security Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Corps Security Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Corps Security Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Corps Security Ltd.
