Non Licensed Receptionist in Bristol

Who we are Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex‑servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

About the role We are looking for a friendly, customer‑service focused Non Licensed Receptionist who will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments and by also understanding the culture fully at site. Working average of 42.5 hours per week covering days. Shifts: Mon‑Thurs 0700‑1630 & Fri 0730‑1200.

What we offer:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service – £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

Requirements:

• Excellent communication skills and a strong customer focus
• Confidence and ability to establish and maintain good and effective working relationships at all levels
• Ability to work to deadlines, multitasking and working under pressure
• Excellent IT skills including Microsoft Software Packages (e.g., Excel)
• Ability to achieve vetting to BS7858 Standards and BPSS Clearance standards

Responsibilities:

• High standards of performance, professionalism and customer service at all times.
• Full compliance with operational instructions (e.g., alarm responses, building access, production) and external regulations.
• Reporting and escalating issues following chain of command.
• Produce clear, logical, and well‑written operational reports to required timeframes.
• Be fully conversant with site systems and procedures.
• Support Corps Security and site management teams in identifying and implementing service improvements.
• Build relationships with internal and external guests to enhance the security provision.
• Have a deep understanding of all changes in building occupiers, set up and productions and ensure information is passed both upwards and cascaded downwards.
• Maintain safety and security through the operation of integrated security systems.
• Liaise with supervisors and both Corps Security and management regarding building maintenance and H&S issues.
• Liaise with external authorities including the police.
• Ensure all policies and procedures are followed.
• Provide immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.
• Any other admin duties that the Duty Security Managers, Supervisors, or clients deem necessary or commensurate with the position.

Diversity & EEO Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We are committed to working towards achieving an inclusive environment in which individuals are valued. Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”). Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please review our Privacy Notice (Recruitment) on our website before applying.