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- Tasks: Lead the DBS UK Service Team and enhance client service delivery.
- Company: Global service company with a focus on client satisfaction.
- Benefits: Hybrid work model, mentorship opportunities, and a dynamic team environment.
- Why this job: Make a real impact by driving team performance and client success.
- Qualifications: Strong leadership, communication skills, and advanced Excel proficiency.
- Other info: Join a vibrant team dedicated to excellence in service.
The predicted salary is between 36000 - 60000 £ per year.
A global service company is seeking a passionate individual to lead its DBS UK Service Team. This role is pivotal in enhancing service delivery for clients.
Responsibilities include:
- Driving team performance
- Conducting 1x1s
- Partnering with various departments to monitor client health
Ideal candidates should demonstrate strong leadership and communication skills, and have advanced proficiency in Excel. Join a dynamic environment focused on client satisfaction and team success.
Client Service Team Lead — Hybrid & Mentorship Focus in London employer: Corporation Service Company
Contact Detail:
Corporation Service Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Team Lead — Hybrid & Mentorship Focus in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and client service. We recommend using the STAR method to structure your answers—it's a game changer!
✨Tip Number 3
Show off your Excel skills! Bring examples of how you've used Excel in past roles to improve team performance or client satisfaction. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Service Team Lead — Hybrid & Mentorship Focus in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about leading a team and enhancing client service delivery.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can drive team performance and conduct effective 1x1s, so share examples of how you've done this in the past.
Demonstrate Communication Skills: Strong communication is key for this role. Use your application to illustrate how you’ve successfully partnered with different departments or managed client relationships. We want to see your ability to connect with others!
Excel at Excel: Since advanced proficiency in Excel is a must-have, don’t forget to mention your skills in this area. Whether it’s data analysis or reporting, show us how you’ve used Excel to make an impact in your previous roles.
How to prepare for a job interview at Corporation Service Company
✨Know Your Team Dynamics
Before the interview, research the company’s culture and values. Understand how the DBS UK Service Team operates and think about how you can enhance team performance. Be ready to discuss your leadership style and how it aligns with their goals.
✨Showcase Your Communication Skills
As a Client Service Team Lead, communication is key. Prepare examples of how you've effectively communicated with teams and clients in the past. Think about specific situations where your communication made a difference in client satisfaction or team success.
✨Excel at Excel
Since advanced proficiency in Excel is a must, brush up on your skills before the interview. Be prepared to discuss how you've used Excel in previous roles to monitor client health or drive performance metrics. Maybe even bring a few examples of reports you've created!
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in leading a team or managing client relationships. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process.
