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- Tasks: Join us as a Senior Business Travel Consultant, managing VIP travel for the entertainment sector.
- Company: CTM is a global leader in corporate travel, known for its award-winning services and diverse team.
- Benefits: Enjoy hybrid work, wellness support, and exciting incentive trips to global destinations.
- Why this job: Be part of a creative team, solve unique challenges, and make an impact in the entertainment industry.
- Qualifications: 5+ years in business travel, strong SABRE skills, and experience with VIP clients required.
- Other info: CTM values sustainability and offers volunteer leave to support your chosen causes.
The predicted salary is between 36000 - 60000 £ per year.
London – Hybrid (Once monthly on-site at client offices and CTM required)
Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel continues to grow. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you.
At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.
About CTM
CTM is an award-winning provider of travel service solutions spanning corporate, entertainment, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.
THE ROLE
An exciting and rare opportunity has arisen within the entertainment travel sector for a market leading music label. Conduct business in a creative and diverse manner whilst adhering to the company procedures and guidelines. You will be required to collaborate with the Operations Manager as required to support the business objectives.
SKILLS REQUIRED
- Confidence in dealing with VIP clients and senior stakeholders
- Experience working on an entertainment/VIP account
- Being able to work around unforeseen circumstances and be creative with finding on the spot solutions
- Good supplier engagement within entertainment travel
- Groups and events experience
- Problem solving with a process improvement approach
- Proven attention to detail and quality standards
- Extensive industry experience in all areas of the reservation process
- Sound, proven SABRE GDS skills with an excellent understanding of fares and ticketing
- Ability to turnaround fare recalculations and ticket reissues quickly
- Able to work independently and use own initiative to resolve problems and find a solution
- Highly organised, ability to plan, prioritise and multi-task under pressure
- Strong communication skills demonstrating a pro-active response to client servicing at all times
- Interpersonal skills
- Team player, resilient and adaptable with the ability to remain calm and patient
- Adept using Microsoft Office Software such as: Teams and SharePoint
EXPERIENCE AND QUALIFICATIONS
- Proven advanced industry experience in all areas of travel management operations is essential (minimum 5 years Business Travel experience)
- Sound, proven SABRE skills with the ability to manage multiple reservations and PCC’s
- Excellent understanding of fares and ticketing to BA 2 level or equivalent
- Extensive industry experience in all areas of the reservation process
- Previous experience with the Entertainment sector essential
- Previous Group experience essential
Why CTM?
Reward & Recognition
CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas. As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders.
Employee Wellbeing and Flexibility
The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well-known wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.
Sustainability Focus
CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. Some initiatives include:
- Annual Volunteer Day Leave to support a charity/cause of your choice
- Offsetting all CTM employees’ travel
- Partnership with South Pole – supporting sustainable community projects (local & global)
- Paperless office initiatives & recycling options
If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today.
CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.
CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.
All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office.
Senior Business Travel Consultant (Artist) employer: Corporate Travel Management UK
Contact Detail:
Corporate Travel Management UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant (Artist)
✨Tip Number 1
Familiarise yourself with the entertainment travel sector and current trends. Understanding the unique needs of VIP clients and the specific challenges they face will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience with entertainment accounts. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully navigated unforeseen circumstances in past roles. This will demonstrate your ability to think on your feet, which is crucial for this position.
✨Tip Number 4
Brush up on your SABRE GDS skills and ensure you're comfortable discussing fare calculations and ticketing processes. Being able to speak confidently about these topics will show your expertise and readiness for the role.
We think you need these skills to ace Senior Business Travel Consultant (Artist)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business travel, particularly within the entertainment sector. Emphasise your skills in managing VIP clients and your familiarity with SABRE GDS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the entertainment industry. Mention specific experiences that demonstrate your problem-solving abilities and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as supplier engagement, group experience, and strong communication skills. Use examples to illustrate how you've successfully applied these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Corporate Travel Management UK
✨Showcase Your VIP Experience
Make sure to highlight your experience dealing with VIP clients and senior stakeholders. Share specific examples of how you've successfully managed high-profile accounts in the entertainment sector, as this will demonstrate your capability to handle the unique demands of the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss instances where you've had to think on your feet and come up with creative solutions to unforeseen challenges. This is crucial in the fast-paced world of entertainment travel, so be ready to showcase your adaptability and quick thinking.
✨Familiarise Yourself with SABRE GDS
Since sound SABRE skills are essential for this position, brush up on your knowledge of the system before the interview. Be prepared to discuss your experience with fare calculations and ticket reissues, as well as any relevant scenarios where you've used these skills effectively.
✨Emphasise Teamwork and Communication
CTM values a collaborative approach, so be sure to convey your ability to work well within a team. Share examples of how you've communicated effectively with colleagues and clients, especially in high-pressure situations, to ensure smooth operations and client satisfaction.
