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- Tasks: Join our CTM Academy to learn the ropes of being a Business Travel Consultant.
- Company: CTM is a global leader in innovative travel management solutions with 25+ years of experience.
- Benefits: Gain hands-on training, dedicated support, and a pathway to a junior consultant role.
- Why this job: Elevate your career in a positive culture that values growth and learning.
- Qualifications: No prior travel experience needed; just bring your eagerness to learn!
- Other info: Assessment Day on April 26, 2025, in Glasgow; training starts July 2025.
Job Description
Who are we and what do we do?
CTM is an award-winning global provider of innovative and cost-effective travel management solutions to the corporate market. We understand the complex travel needs of businesses in every global market and are committed to developing tailored travel solutions that drive results.
With more than 25 years in business travel, CTM is proud to support the travel needs of a diverse customer portfolio spanning geographies, industries, and business sizes.
What is the ctm academy?
CTM Academy is a Corporate Travel Management (CTM) training and development programme that provides an opportunity for people new to the industry to learn the ins and outs of being a Travel Consultant.
Looking to elevate your career with a global leader in travel?
BUT have no travel experience?
Not to worry! If your eager to learn – we’re here to help!
Learn customer service – phone, email and in-person.
Learn geography – be skilled in air routes, rail routes and hotels.
Learn the systems – reservations, fares, modifications & cancellations.
Learn the lingo! Phonetic alphabet & travel jargon.
Where: In our Glasgow office located pm Nelson Mandela Place.
When: The training will take place throughout July 2025
The details: There will be dedicated trainers on site. The programme consists of 1 assessment halfway through and 1 final assessment.
And after the Academy: Once skilled and successful in the assessment you’ll be offered a ‘junior business travel consultant’ position where you’ll then be able to continue your growth journey.
ctm academy: How to join?
Assessment Day: 26th April 2025 in our Glasgow office.
So… Do you feel that you can become a Business Travel Consultant? Do you want to take your career to the next step?
Are you looking for a career that takes you places, builds a positive culture and values you?
Apply today with your CV!
Trainee Business Travel Consultant employer: Corporate Travel Management (CTM) UK
Contact Detail:
Corporate Travel Management (CTM) UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the travel industry jargon and terminology. Understanding terms like 'GDS', 'fare rules', and 'itinerary' will not only help you during the assessment but also show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with clients, practicing how to handle inquiries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Research common air routes and hotel chains. Having a basic understanding of popular destinations and accommodations will demonstrate your commitment to learning and your readiness for the role.
✨Tip Number 4
Prepare for the assessment day by practicing mock interviews. This will help you articulate your passion for travel and your eagerness to learn, making a strong impression on the trainers.
We think you need these skills to ace Trainee Business Travel Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Trainee Business Travel Consultant does. Familiarize yourself with the responsibilities and skills required, as this will help you tailor your application.
Craft a Tailored CV: Highlight any relevant experience or skills that align with the travel industry, even if it's not directly related. Emphasize your eagerness to learn and adapt, as well as any customer service experience you may have.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the opportunity to join CTM Academy. Mention why you are interested in the travel industry and how you can contribute to their team.
Prepare for the Assessment Day: Since there is an assessment day, prepare by practicing common interview questions and scenarios related to customer service and travel. Show your willingness to learn and adapt to new challenges.
How to prepare for a job interview at Corporate Travel Management (CTM) UK
✨Show Your Eagerness to Learn
Since this position is aimed at those new to the industry, it's crucial to express your enthusiasm for learning. Highlight any relevant experiences where you've quickly picked up new skills or knowledge.
✨Familiarize Yourself with Travel Jargon
Understanding the basic terminology used in the travel industry can set you apart. Brush up on common phrases and concepts, such as air routes, rail routes, and reservation systems, to demonstrate your commitment to the role.
✨Demonstrate Customer Service Skills
As a Business Travel Consultant, you'll be interacting with clients regularly. Prepare examples from past experiences where you've successfully handled customer inquiries or resolved issues, showcasing your communication skills.
✨Research CTM and Its Values
Take some time to learn about CTM's mission, values, and the services they offer. Being able to discuss how your personal values align with theirs will show that you're genuinely interested in being part of their team.
