Senior Business Travel Consultant (weekends)

Direct message the job poster from Corporate Travel Management (CTM) UK.

CTM 24 Hours team is on the look for a weekend colleague; 2 shifts of 12 hours on Saturday and Sunday, so 24 hours per week. The shifts are between 7 am and 11 pm (0700-1900 or 1100-2300).

The role is home based and we are looking for an experienced business travel consultant who can confidently book travel and support clients during the weekend hours. It is essential to have a sound experience of the GDS system Sabre, to be a confident travel assistant and to enjoy the challenges that come with a weekend role.

Please only apply if you have a dedicated working space at home and if you have proven experience using GDS.

SKILLS REQUIRED

1. Team player, resilient and adaptable with the ability to remain calm and patient.
2. Proven attention to detail and quality standards.
3. Extensive industry experience in all areas of the reservation process.
4. Fully confident in all aspects of the GDS.
5. Sound, proven SABRE/GALILEO GDS skills with an excellent understanding of fares and ticketing.
6. Ability to turnaround fare recalculations and ticket reissues quickly.
7. Able to work independently and use own initiative to resolve problems and find a solution.
8. Highly organised, ability to plan, prioritise and multi-task under pressure.
9. Strong communication skills demonstrating a pro-active response to client servicing at all times.
10. Interpersonal skills.

EXPERIENCE AND QUALIFICATIONS

1. Proven advanced industry experience in all areas of travel management operations is essential.
2. Sound, proven SABRE skills with the ability to manage multiple reservations and PCC’s.
3. Excellent understanding of fares and ticketing ideally to BA1/2 level or equivalent.
4. Extensive industry experience in all areas of the reservation process.

Required of all CTM Positions

1. Embrace CTM’s core values of Connect, Evolve, Deliver.
2. Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
3. Ability to work independently as well as part of a team.
4. Appropriate and professional written and verbal communication.
5. Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests.
6. Creative and analytical thinking with strong problem-solving and consultative skills.
7. Demonstrates calm under pressure – is a proactive contributor and eager to learn.
8. Proficiency in Microsoft Office Suite.
9. Ability to do basic math.
10. Ability to read and interpret information.
11. Regular and reliable attendance.

Why CTM?

Reward & Recognition

CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas.

As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders.

Employee Wellbeing and Flexibility

The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well-known wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.

Sustainability Focus

CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this.

• Annual Volunteer Day Leave to support a charity/cause of your choice.
• Offsetting all CTM employees’ travel.
• Partnership with South Pole – supporting sustainable community projects (local & global).
• Paperless office initiatives & recycling options.

If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today.

CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.

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