Senior Project Manager in London

Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you are ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business' success and growth.

CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.

This senior Project Manager role reports to the General Manager and will support the procurement and mobilisation of a significant public sector customer engagement. The work spans multiple streams, including legal, operations, finance and pricing, suppliers and vendors, human resources, communications/PR, and risk. The role is based in London and requires occasional travel to Bradford; our policy is to offer hybrid work, 3 days per week in office. Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks.

This role is a 6 month FTC.

Responsibilities

• This role requires a pragmatic, experienced Project Manager (10 years of experience minimum) who can operate with a high degree of autonomy, manage complexity across parallel workstreams, and maintain momentum in a fast-moving and highly confidential environment. Due to the sensitivity of the project, strict confidentiality is essential.
• Experience delivering complex programmes for government agencies or within heavily regulated environments would be highly advantageous. Work will be required to manage procurement, sub-contractor engagement, and supply chain management.
• The customer is demanding and highly engaged, requiring someone who can balance firmness and clarity with strong customer care - able to hold boundaries while ensuring the customer feels heard, supported, and well serviced.
• The ideal candidate will demonstrate gravitas, sound judgement, and sincerity, alongside strong execution capability. They must be action-oriented, highly organised, an effective communicator, and self-directed.
• The Project Manager will work in partnership with an internal project lead and will be expected to document a repeatable delivery "playbook" to support future engagements of this nature, reducing reliance on ad-hoc approaches and enabling consistency over time.

Skills & Experience

• Proven experience as a Project Manager or in a senior project management role, 10 years+.
• Relevant certifications such as PMP (Project Management Professional) or PRINCE2 are highly desirable.
• Demonstrated success in leading and delivering complex projects on time, within budget, and with high client satisfaction.
• Effective problem-solving abilities and capabilities to manage a busy but varied workload.
• Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Proficiency in project management software and tools.

Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments.

What to expect from the recruitment process

• Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);
• Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;
• If you are successful we will invite you to our office for a final stage interview.

Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only.

CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we're here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.

Reward & Recognition

• Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme.

Employee Wellbeing and Flexibility

• Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders.
• Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business.

Sustainability Focus

Principles of Governance, People, Planet, and Prosperity, CTM's Sustainability Strategy identifies material issues and outlines initiatives to achieve this.

CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.

All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner's Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com.