Executive Assistant to C-Suite in London

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you're ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business' success and growth.

About CTM

CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.

About the Role

The purpose of the role of Executive Assistant (EA) is to provide high-level administrative support to the Regional C-Suite to ensure the smooth and efficient operation of each executive's office. This integral role will prioritize the provision of support across three executives to ensure they enhance efficiency and productivity by taking on a range of tasks and responsibilities from travel bookings, expense and diary management to consolidating and preparing reports and responses to queries.

Responsibilities and Requirements

• Proven experience as an executive assistant or similar role, including supporting multiple executives.
• Proven success in collaborating with key stakeholders, demonstrating exceptional communication, relationship management and interpersonal abilities.
• Proficiency in office software (e.g., Microsoft Office suite) and office equipment, including demonstrated ability to research or learn new ways of applying technology.
• Discretion and confidentiality in handling sensitive information and documents.
• Detail-oriented with a commitment to accuracy and quality of work.
• Ability to write clearly, professionally and concisely with strong grammar, punctuation, writing, editing, layout and design skills.
• Ability to communicate effectively across regional audiences and understand cultural differences.
• Ability to adapt writing and speaking style to all audiences, including executive and senior leaders, Board members, and all other employees.
• Proactive engagement with senior stakeholders.
• Ability to work at pace and under pressure to meet tight deadlines across multiple projects, with effective planning, resource utilization and status reporting; flexible hours across global time zones.
• Proactive, autonomous, self-starter capable of prioritizing, being resourceful, adaptable, initiating ideas, using judgment and initiative, and solving problems.
• Experience with travel bookings, expense management and diary management is preferred.

What you'll get

We have recently launched our new Flexible benefits scheme, allowing employees to pick the benefits that suit them. Including:

• Health insurance
• Home & tech loan

All employees are also entitled to:

• 22 days base + 3 days (you get your birthday off, a wellbeing day off and a volunteering day off) + the base increases by one day each year (up to 26 days)
• Purchase extra annual leave
• Life assurance at 4x your annual salary

Culture & Values

Our values guide our decision-making, actions and behaviours; creating a culture where everyone can contribute, grow and thrive.

• Connect – We build strong relationships where people feel valued, listened to and celebrated
• Evolve – We are adaptable, we embrace change and celebrate innovation
• Deliver – We bring the energy, hold ourselves accountable and get stuff done

Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks.

Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments.

What to expect from the recruitment process

Every hire starts with a chat with our Talent Acquisition team; if your profile is selected you will be contacted by phone or email (please check your spam folder). Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams. If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback; however we are a small team and often we won't be able to do so until after we fill the vacancy.

CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only.

CTM is an equal opportunity employer. If you need accommodations at any stage of the application or interview process, please let us know as a Disability Confident Employer; we're here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.

Reward & Recognition

Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme.

Employee Wellbeing and Flexibility

Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our private healthcare Medicash and mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business.

Sustainability Focus

Principles of Governance, People, Planet, and Prosperity; CTM's Sustainability Strategy identifies material issues and outlines initiatives to achieve this.

CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.

All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner's Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com.