Group Accommodation Manager

Hybrid from London, Bradford or Glasgow 6-9 month FTC / Freelance

About the company

CTM is a Global Travel Management company with offices all over the globe. Our specialist sports travel management division, CTM Sport, leverages the ad hoc travel, team travel, VIP and event management expertise of the global CTM group to provide winning travel solutions to the sports industry. Our global teams understand the pressures, unique requirements and nuances of the industry. As such, we are the travel management provider of choice for some of the most successful sports organisations and associations around the world.

About the role

The Group Accommodation Manager will provide strategic and operational leadership for one of CTM Sport’s most high-profile sporting event series. This is a role with full accountability for delivery across multiple markets, including direct leadership in the UK but also wider coordination of the UK and the US teams. The Sport division is a key growth area for the organisation, supported by strong investment and collaboration across the wider business. The role will play a central part in shaping processes, driving efficiencies, and implementing innovative solutions that enhance service delivery for key sporting clients. Operating in a fast-paced and competitive environment, the Project Director must demonstrate resilience, commercial awareness, and a proactive leadership style. In return, the successful candidate will be supported by an engaged and collaborative organisation that values initiative, encourages new ideas, and is committed to enabling long-term success within the global sports sector.

Skills and Experience Required

• 5-8 years experience in the event management industry; sport desired but not essential
• Strong organisation skills
• Microsoft Office skills, particularly in Excel / Smartsheet
• Strong SharePoint experience
• Events Air experience preferred
• Experience in managing high profile events, including managing several hotels during the same event

What we’re looking for

• A positive outlook and can-do attitude
• Strong attention to detail and accuracy in your work
• The ability to prioritise your workload and take direction to meet deadlines
• A passion for working as part of a team
• Great interpersonal skills for communicating with clients and colleagues via phone and email
• The ability to keep calm under pressure
• An unwavering commitment to the task
• The ability to identify and create profit opportunities
• High level of discretion

What you will be doing

This role will have overall responsibility for the delivery of a flagship sporting event series, with end-to-end oversight across all operational, financial, and stakeholder workstreams. The Project Director will lead under pressure, setting the standard for precision, accountability, and excellence across the project team. With a strong operational mindset, the role will oversee detailed planning and execution while maintaining a strategic view of priorities, risks, and outcomes. The Group Accommodation Manager will be accountable for the accommodation strategy, including complex rooming blocks and inventory management, alongside full ownership of financial performance. This includes budget development, cost control, reconciliation, and ensuring profitability is embedded in all decision-making. While no longer managing every spreadsheet personally, the role requires the ability to review, challenge, and guide detailed operational outputs, ensuring accuracy and alignment across teams in the UK and the US. The Project Director will be a confident and credible presence with clients, suppliers, and senior stakeholders, balancing commercial objectives with exceptional service delivery.

What to expect from the recruitment process

Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder); Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams; If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won’t be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.