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- Tasks: Join us to learn customer service and travel logistics in a dynamic environment.
- Company: CTM is a leading global provider of innovative travel management solutions.
- Benefits: Gain hands-on training with potential for career growth in a supportive team.
- Why this job: Perfect for those eager to kickstart their career in the exciting travel industry.
- Qualifications: No prior experience needed, just a passion for learning and customer service.
- Other info: Training starts July 2025; assessment day on 26th April 2025 in Glasgow.
The predicted salary is between 28800 - 43200 £ per year.
CTM is an award-winning global provider of innovative and cost-effective travel management solutions to the corporate market. We understand the complex travel needs of businesses in every global market and are committed to developing tailored travel solutions that drive results.
With more than 25 years in business travel, CTM is proud to support the travel needs of a diverse customer portfolio spanning geographies, industries, and business sizes.
CTM Academy is a Corporate Travel Management (CTM) training and development programme that provides an opportunity for people new to the industry to learn the ins and outs of being a Travel Consultant.
Looking to elevate your career with a global leader in travel? If you're eager to learn – we’re here to help!
- Learn customer service – phone, email and in-person.
- Learn geography – be skilled in air routes, rail routes and hotels.
- Phonetic alphabet & travel jargon.
Where: In our Glasgow office located on Nelson Mandela Place.
When: The training will take place throughout July 2025.
Once skilled and successful in the assessment you’ll be offered a ‘junior business travel consultant’ position where you’ll then be able to continue your growth journey.
Assessment Day: 26th April 2025 in our Glasgow office.
So… Do you feel that you can become a Business Travel Consultant?
Experienced Business Travel Consultant employer: Corporate Travel Management (CTM) UK/EU
Contact Detail:
Corporate Travel Management (CTM) UK/EU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the travel industry jargon and terminology. Understanding terms like 'GDS', 'air routes', and 'rail routes' will not only help you during the assessment but also show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves interacting with clients, practice handling different scenarios, whether it's over the phone or in person, to demonstrate your ability to provide excellent service.
✨Tip Number 3
Research CTM and its services thoroughly. Knowing about their innovative travel management solutions and understanding their customer portfolio will help you align your answers with their values during the assessment.
✨Tip Number 4
Prepare for the assessment day by practising common interview questions related to travel consultancy. This will help you articulate your thoughts clearly and confidently, making a strong impression on the assessors.
We think you need these skills to ace Experienced Business Travel Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what an Experienced Business Travel Consultant does. Familiarise yourself with the travel management industry and the specific skills required for the role.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Even if you lack direct travel experience, emphasise transferable skills such as customer service, communication, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at CTM and how you can contribute to their mission of providing innovative travel solutions.
Prepare for the Assessment Day: Since there is an assessment day, prepare by researching common interview questions and scenarios related to travel consultancy. Practice your responses and be ready to demonstrate your customer service skills.
How to prepare for a job interview at Corporate Travel Management (CTM) UK/EU
✨Research CTM and the Travel Industry
Before your interview, take some time to learn about CTM and its role in the travel management sector. Understanding their services, values, and the challenges faced by businesses in travel will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Customer Service Skills
As a Business Travel Consultant, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will highlight your ability to provide top-notch service, even if your experience is not directly in travel.
✨Familiarise Yourself with Travel Jargon
Brush up on common travel terminology and the phonetic alphabet. Being able to speak the language of the industry will not only impress your interviewers but also demonstrate your commitment to learning and adapting to the role.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows that you are engaged and interested in the position. Ask about the training programme, opportunities for growth within CTM, or how they support their consultants in staying updated with industry trends.
