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- Tasks: Enhance client interactions and provide top-notch customer service in travel bookings.
- Company: Leading travel management company based in Bradford with a focus on client satisfaction.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Join a dynamic team and make a difference in clients' travel experiences.
- Qualifications: Excellent communication, problem-solving skills, and Microsoft Office proficiency.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel management company in Bradford is seeking an Associate in Customer Service to enhance client interactions. You will ensure a high level of service throughout client communications and maintain a strong understanding of systems used in booking and invoicing.
Ideal candidates should possess excellent communication and problem-solving skills, alongside proficiency in Microsoft Office. This is a full-time position with a focus on exceeding service expectations.
Hotel & Rail Travel Experience Consultant in Bradford employer: Corporate Travel Management (CTM) UK/EU
Contact Detail:
Corporate Travel Management (CTM) UK/EU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel & Rail Travel Experience Consultant in Bradford
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interactions, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can exceed service expectations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues. Be ready to share these during interviews to demonstrate your ability to handle challenges.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and gives us a chance to connect with you right away.
We think you need these skills to ace Hotel & Rail Travel Experience Consultant in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can enhance client interactions, so don’t be shy about showcasing your communication and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hotel & Rail Travel Experience Consultant role. We love seeing genuine enthusiasm for travel and customer service, so let your passion come through.
Showcase Your Tech Skills: Since proficiency in Microsoft Office is key, make sure to mention any specific tools or software you’re familiar with. We appreciate candidates who can hit the ground running, so highlight any relevant systems you've used in booking and invoicing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Corporate Travel Management (CTM) UK/EU
✨Know Your Stuff
Before the interview, make sure you’re familiar with the travel management industry and the specific systems used for booking and invoicing. Brush up on your knowledge of customer service best practices, as well as any relevant software tools. This will show that you’re not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since this role heavily relies on client interactions, practice articulating your thoughts clearly and confidently. Consider preparing a few examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your problem-solving skills and ability to maintain a high level of service.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart appearance can set a positive tone for the interview and help you feel more confident as you engage with your interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the team faces. This not only shows your genuine interest in the role but also gives you a chance to assess if the company is the right fit for you. Remember, interviews are a two-way street!
