Associate Designated Safeguarding Manager

About CTM

CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.

About the Role

Reporting to the Designated Safeguarding Lead, the Associate Safeguarding Manager will be responsible for overseeing and implementing safeguarding policies and procedures across a portfolio of projects for government clients. The role will work closely with the Service Delivery team to ensure effective Safeguarding procedures are adhered to.

Aims of the Role

• Lead on managing the delivery of the agreed model to ensure a high-quality and equitable service for all stakeholders within a framework that keeps all staff, subcontractors, and other stakeholders safe.
• Flexibility to travel to sites as and when required to quality assure the Safeguarding Procedures, 1-2 days a week across the UK to visit venues.
• Use personal experience and expertise, monitoring and evaluation insights, and sector best practices, to lead on the continual quality improvement and best value use of the resources.
• Through personal involvement and delegated responsibilities, lead on the development, nurturing and protecting of good relationships with approved suppliers and partners nationally and regionally.

Essential Qualifications & Experience

• Proven experience in a safeguarding role within a government, housing, hospitality, or social care setting.
• Strong knowledge of UK safeguarding legislation and statutory frameworks.
• Experience managing safeguarding concerns, investigations, and risk assessments.
• Excellent stakeholder management skills, with the ability to work with multidisciplinary teams.
• Experience in training and upskilling staff in safeguarding policies and procedures.
• Proven experience in agency management, multi-forum operations, or a related leadership role.
• Excellent leadership, communication, and relationship management skills.
• Strong problem-solving skills and ability to work under pressure in a fast-paced environment.

Desirable Skills & Attributes

• Experience working with vulnerable groups.
• Strong problem-solving and decision-making skills.
• Ability to work in a high-pressure environment, responding to safeguarding incidents with professionalism.
• A relevant safeguarding qualification (e.g., Level 3 or Level 4 Safeguarding Training).

Required of all CTM Positions

• Embrace CTM’s core values of Connect, Evolve, Deliver.
• Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
• Ability to work independently as well as part of a team.
• Appropriate and professional written and verbal communication.
• Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests.
• Creative and analytical thinking with strong problem-solving and consultative skills.
• Demonstrates calm under pressure – is a proactive contributor and eager to learn.
• Proficiency in Microsoft Office Suite.
• Ability to do basic math.
• Ability to read and interpret information.
• Attention to detail.
• Regular and reliable attendance.

Why CTM?

Reward & Recognition

CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas.

As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders.

Employee Wellbeing and Flexibility

The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well-known wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.

Sustainability Focus

CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. Some initiatives include:

• Annual Volunteer Day Leave to support a charity/cause of your choice
• Offsetting all CTM employees’ travel
• Partnership with South Pole – supporting sustainable community projects (local & global)
• Paperless office initiatives & recycling options

If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today.

CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.

CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com.