Event Travel Manager in Stevenage

About CTM

Corporate Travel Management (CTM) is a global leader in innovative and cost-effective travel solutions, spanning corporate, events, leisure, loyalty and wholesale travel. We drive savings, efficiency, safety and sustainability to businesses and their travellers in every corner of the world. Our proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a measurable return on investment to clients. Founded in 1994, CTM has grown from a two-person start-up into one of the world’s most successful travel management companies.

Summary of Position

This role will see our Event Travel Manager act as the lead point of contact for one dedicated client, managing multiple small to medium-sized group air bookings simultaneously. You will work closely with your colleagues, the Operations Director, Team Manager, and the wider M&E team to ensure seamless delivery and exceptional service. The focus of the role is to provide highly efficient, professional group travel coordination and strong end-to-end project management, supported by our technology, to maximise value and ROI for our customers. This is a fantastic opportunity for someone already operating in a similar role within an agency or TMC, or with strong experience in the corporate travel sector managing multiple bookings at one time, who is ready to step up and take on a new challenge.

Required of all CTM Positions

• Embrace CTM’s core values of Connect, Deliver, Evolve.
• Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
• Ability to work independently as well as part of a team.

Education and Experience

• Previous experience in Group Travel, Event Travel, Business Travel, or a similar role.
• Proven experience managing group air bookings and complex travel programmes.
• Strong working knowledge of Sabre.
• BA/VA Level 1 and 2 training desirable but not mandatory.
• Experience coordinating multiple projects and stakeholders simultaneously.
• Additional language skills are advantageous.

Knowledge, Skills and Abilities

• Strong knowledge of group travel, airline ticketing, fares, and event travel operations.
• Understanding of travel documentation, reconciliation, supplier management, and compliance requirements.
• Excellent organisational, communication, and customer service skills.
• Strong commercial awareness with the ability to identify revenue and upselling opportunities.
• Proficient in Microsoft Office applications, including Word, Excel, and Smartsheet.
• Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
• Strong problem-solving skills with the ability to make informed decisions.
• Ability to build effective relationships with clients, suppliers, and internal stakeholders.
• Self-motivated with the ability to work independently, take ownership, and contribute as part of a team.
• Flexible and adaptable approach, including supporting events outside standard business hours when required.

Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments.

What to expect from the recruitment process

• Every hire starts with a chat with our Talent Acquisition team; if your profile is selected you will be contacted by phone or email (please check your spam folder).
• Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams.
• If you are successful we will invite you to our office for a final stage interview.

CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.

Reward & Recognition

Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme.

Employee Wellbeing and Flexibility

Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business.

Sustainability Focus

Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this.

CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.

All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office.