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For Companies At a Glance
- Tasks: Lead leisure sales and build relationships with key accounts in luxury hospitality.
- Company: Join Mandarin Oriental, a leader in luxury hotels and resorts worldwide.
- Benefits: Enjoy learning programs, wellness benefits, and exclusive hotel stays through MOstay.
- Why this job: Be part of a creative team that values integrity and growth in a dynamic environment.
- Qualifications: 4+ years in luxury hospitality with strong sales and project management skills required.
- Other info: Work autonomously while collaborating with global sales offices.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Mandarin Oriental is looking for a Leisure Sales Manager to join our Exceptional Homes team at the London Corporate Office.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline.
About the job
Based at the Mandarin Oriental Corporate Office within the Exceptional Homes Team in London, the Leisure Sales Manager is responsible for bringing sales leads and driving leisure sales from third-party agencies. The Manager is a great problem-solver, a self-starter, and naturally creative, pragmatic, and collaborative.
We are looking for an individual with strong selling skills to help launch this product into the market and make an immediate sales impact. The Leisure Sales Manager will have a strong understanding and experience in luxury hospitality, specifically in leisure sales in the UK, European, and Middle East markets.
As a Leisure Sales Manager you will be responsible for:
- Strategy: help define the overall vision, strategy, proposition, and roadmap for the product launch and beyond.
- Sales: Establish, maintain, and grow relationships with selected key leisure accounts via individual account management sales plans.
- Product Awareness: Build awareness of the product with select leisure accounts, organize Fam Trips, events, presentations, etc.
- Ambassador: Be an ambassador for Mandarin Oriental’s customer-first approach.
- Supports the company’s philosophy and culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
As a Leisure Sales Manager, we expect from you:
- Minimum of 4 years in luxury hospitality looking after leisure accounts, with a demonstrable track record in delivering results.
- Proficiency in Microsoft Office tools including Microsoft Excel, pivot tables, charts, and statistics.
- Strong project and stakeholder management skills.
- Creative problem-solving skills, with an ability to think outside of the box.
- Strong presentation skills.
- Comfortable working in an agile and constantly evolving environment.
- Self-starter with the ability to set direction and execute.
- Flexibility to work autonomously.
- Liaise with Regional Sales Offices worldwide.
Our commitment to you:
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
We’re Fans. Are you?
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Leisure Sales Manager, Exceptional Homes (London-based) employer: Corporate Office, London
Contact Detail:
Corporate Office, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Sales Manager, Exceptional Homes (London-based)
✨Tip Number 1
Familiarize yourself with the luxury hospitality market, especially in the UK, Europe, and the Middle East. Understanding the nuances of these markets will help you tailor your approach and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the luxury leisure sales sector. Attend industry events or join relevant online groups to connect with potential colleagues and learn about the latest trends and opportunities.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of specific examples from your past experiences where you successfully navigated challenges in sales or account management.
✨Tip Number 4
Demonstrate your creativity by coming up with innovative ideas for promoting the Exceptional Homes product. This could include unique marketing strategies or event concepts that align with Mandarin Oriental's brand values.
We think you need these skills to ace Leisure Sales Manager, Exceptional Homes (London-based)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Leisure Sales Manager position. Understand the key responsibilities and required skills, especially in luxury hospitality and leisure sales.
Tailor Your CV: Customize your CV to highlight relevant experience in luxury hospitality and leisure sales. Emphasize your track record of delivering results and any specific achievements that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Mandarin Oriental's values and how you embody a customer-first approach.
Highlight Soft Skills: In your application, emphasize your creative problem-solving abilities, project management skills, and capacity to work autonomously. These traits are crucial for success in a dynamic environment like this.
How to prepare for a job interview at Corporate Office, London
✨Showcase Your Luxury Hospitality Experience
Make sure to highlight your experience in luxury hospitality, especially in leisure sales. Prepare specific examples of how you've successfully managed leisure accounts and delivered results in previous roles.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss situations where you've creatively solved problems in a sales context. Think of examples that showcase your ability to think outside the box and adapt to changing environments.
✨Prepare for Strategic Discussions
Since the role involves defining vision and strategy, come prepared with ideas on how you would approach the product launch. Show that you understand the market and can contribute to the overall strategy.
✨Emphasize Your Relationship-Building Skills
The Leisure Sales Manager role requires strong relationship management. Be prepared to talk about how you've established and maintained relationships with key accounts in the past, and how you plan to do so in this role.
