Exceptional Homes - Senior Product Manager (Luxury Villas) in City of London

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Senior Product Manager – Exceptional Homes

Mandarin Oriental is looking for a Senior Product Manager for Exceptional Homes to join our team at the London Corporate Office.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world\’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Exceptional Homes is Mandarin Oriental\’s ultra-luxury vacation rental and private villa business segment, designed to deliver bespoke experiences for our most discerning guests. This role will play a pivotal part in shaping and expanding this portfolio globally.

About You

• You are a Travel Product Professional with 7-10+ years of experience and have successfully defined and delivered Supply-focused execution plans with tangible results.
• You have a passion for Travel and/or the Vacation Rental sector and are looking for your next role.
• You relish the opportunity to impact the global expansion of a company and work collaboratively at all levels.
• Your experience will have made you familiar with the demands of an early-stage business and you take a practical approach to delivering value and results.

Responsibilities: Functional Leadership

• Lead the Exceptional Homes Commercial Product (Supply) acquisition, growth, and management
• Develop, plan, and execute the Exceptional Homes Commercial Product plan that underpins our business strategy, goals, and ambition of global scale
• Identify new Exceptional Homes product opportunities worldwide based on key metrics and statistics
• Prospect, target, manage, and expand a pipeline and portfolio to achieve business targets
• Negotiate and close deals to grow revenue, manage product margin, and add value for all parties
• Account manage the relationships with partners, including regular business reviews, feedback, and strategic planning
• Watch and analyse trends, markets, and competition and derive insights appropriate for a U/HNW clientele
• Enhance functional processes including legal review and accounting compliance, and adhere to regulatory standards
• Work collaboratively across the business and make business decisions that are researched, analysed, planned, and commercially and financially sound
• Act as an ambassador and role model for the business, both internally and externally
• Project-manage execution in a structured, performance-driven and timely manner, and communicate across the business
• Contribute to strategic planning and setting of Company budget and forecast
• Control, track, and report on functional performance versus growth budget and forecast
• Define, manage, and communicate KPIs to assess and drive functional performance
• Hire new team members when required

Requirements

• Proven successful experience and expertise of 7-10+ years as a manager of Commercial Product or Purchasing in the Travel industry or Vacation Rental industry specifically, ideally with exposure to luxury segments such as Exceptional Homes or equivalent
• An established network of industry contacts
• Exemplary negotiation skills and excellent interpersonal skills with the ability to eloquently convey business propositions
• Senior-level business acumen and concise communication skills are essential in this role, including delivering an agenda at senior level
• Analytical and problem-solving skills, with a practical numbers-oriented mind
• Demonstrated performance in advanced planning and measured execution
• A close eye for details is a necessity for reviewing and approving contracts as well as properties
• Adept at successfully mitigating risks and capturing opportunities by planning ahead
• A positive mindset and forward-thinking attitude; a believer in our mission and execution plan
• True team player with excellent relationship-building skills
• Ability to travel internationally regularly
• BSc/BA, MBA or other relevant graduate degree is a plus

Our Commitment to You

• Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay: When you work as hard as our colleagues do, it\’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness: Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans: When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We\’re Fans. Are You?