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- Tasks: Manage client information and handle customer communication via phone and email.
- Company: Prominent surveying company with a friendly administrative team.
- Benefits: Rewarding career in customer service within a supportive environment.
- Why this job: Join a dynamic team and make a difference in client experiences.
- Qualifications: Strong communication skills and a customer-focused approach.
- Other info: Great opportunity for growth in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
A prominent surveying company is seeking a dynamic Customer Service Adviser to join their friendly administrative team in Bromsgrove. The successful candidate will be responsible for managing client information, handling customer communication via phone and email, and performing various administrative tasks. Strong communication skills and a customer-focused approach are essential. This role offers a rewarding career in customer service within a supportive team environment.
Client Experience & Admin Lead in Bromsgrove employer: Corporate Commercial Surveyors
Contact Detail:
Corporate Commercial Surveyors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Admin Lead in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to people in the surveying industry or those already working at the company. A friendly chat can give us insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how our strong communication skills shine through when handling client queries.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It sets the tone for a great conversation about our customer-focused approach.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a nice touch that they’ll appreciate.
We think you need these skills to ace Client Experience & Admin Lead in Bromsgrove
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled client interactions and resolved issues in the past. Use specific examples to demonstrate your strong communication skills and customer-focused approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Client Experience & Admin Lead role. Mention why you’re excited about working with us and how your skills align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Corporate Commercial Surveyors
✨Know the Company Inside Out
Before your interview, take some time to research the surveying company. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Experience & Admin Lead, strong communication is key. Prepare examples of how you've successfully handled customer interactions in the past. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Your Customer-Focused Approach
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you prioritise client needs and ensure satisfaction. This will highlight your suitability for a role that revolves around customer service.
✨Prepare for Administrative Scenarios
Since the role involves various administrative tasks, be prepared to discuss your organisational skills. Consider how you manage multiple tasks and deadlines. You might even want to bring examples of how you've streamlined processes in previous roles.
