Vendor Management Analyst

Overview
Triton is an investment firm that believes in engaging with boards, managers and employees to build better businesses.

Responsibilities

• Vendor Relationship Management – Assist in establishing and maintaining positive relationships with vendors. Communicate effectively with vendors to address queries and resolve issues promptly.
• Contract Administration – Support the drafting, review and management of vendor contracts. Ensure compliance with contract terms and conditions.
• Vendor Research – Conduct research on available vendors to determine which vendors offer the best pricing and product quality.
• Data Analysis – Utilize tools like Microsoft Excel to analyse vendor performance data and identify internal usage trends. Prepare reports on key metrics for review by the management team.
• Documentation and Record Keeping – Maintain accurate and organized records of vendor contracts, communications, and performance metrics. Monitor contracts for renewal and proactively administer amendments.
• Process Improvement – Identify opportunities for process improvement within the vendor management lifecycle. Contribute ideas to enhance efficiency and effectiveness in vendor interactions.
• Vendor Management Standards – Support the development of standards and policies by which to manage vendor performance.
• Collaboration – Work closely with cross‑functional teams, including IT and finance, to ensure seamless coordination in vendor‑related activities.
• Problem Resolution – Address and resolve issues that arise during the vendor management process. Escalate matters requiring higher‑level attention appropriately.
• Ad Hoc Support – Provide support on special projects or tasks as assigned by the team.
• Software Asset Management – Assist with the implementation of a new Software Asset Management tool and develop new procedures.

Candidate Profile
The candidate profile describes a motivated individual who embraces informed purchasing decisions and fosters robust vendor relationships. The role involves close collaboration with the IT and Digital teams to meticulously select and oversee high‑performing vendors, essential for ensuring smooth business operations. Strong attention to detail, exceptional organisational skills, effective multitasking, outstanding analytical skills, adept problem‑solving and strong decision‑making acumen are required.

Essential Requirements

• Education – Pursuing or recently completed a business or supply chain degree.
• Communication – Excellent verbal and written skills for vendor and stakeholder interactions.
• Analytics – Ability to analyse data, track vendor performance, and identify improvement areas.
• Detail‑oriented – Strong attention to detail in contracts, invoices, and documentation.
• Organisation – Manage tasks, prioritise, and meet deadlines in a dynamic setting.
• Relationships – Build positive vendor relations and collaborate across teams.
• Adaptability – Flexible in adjusting to changing vendor needs.
• Problem‑solving – Identify and resolve issues in vendor relationships and supply chains.
• Tech Skills – Proficient in Microsoft Office, Excel, databases, and vendor software. Experience of Flexera Atlas SAM software would be beneficial.
• Teamwork – Collaborate effectively and foster a positive team environment.
• Proactive – Anticipate challenges and propose solutions for better vendor management.
• Ethical Standards – Maintain integrity and ethical conduct with vendors and sensitive information.

Triton is an equal opportunity employer. We recognize that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.