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- Tasks: Provide exceptional customer service and support for payments and card solutions.
- Company: Global leader in payment solutions with a focus on customer satisfaction.
- Benefits: Competitive salary, private medical cover, and professional development opportunities.
- Why this job: Join a dynamic team and help customers thrive with innovative payment solutions.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Exciting career growth potential in a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A global payments solutions provider is seeking a Customer Service Advisor in Swindon, UK. The role focuses on retaining customers through exceptional service, handling inquiries via phone and email, and liaising with various departments to meet customer needs.
Ideal candidates will have:
- Experience in customer service
- Proficiency in Microsoft 365
- Strong communication skills
This position offers a competitive salary, private medical cover, and opportunities for professional development.
Customer Success Advisor – Payments & Card Solutions in Swindon employer: Corpay
Contact Detail:
Corpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Advisor – Payments & Card Solutions in Swindon
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about exceptional service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Customer Success Advisor – Payments & Card Solutions in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like your proficiency in Microsoft 365. We want to see how you can bring your unique flair to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can help us retain our customers through exceptional service.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to show off your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Corpay
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those related to payments and card solutions. Be ready to share examples of how you've successfully handled customer inquiries in the past, as this will show your understanding of the role.
✨Familiarise Yourself with Microsoft 365
Since proficiency in Microsoft 365 is a must, make sure you’re comfortable using its various applications. Practice using tools like Excel for data management or Outlook for communication, as you might be asked about your experience during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you retained a customer or resolved an issue effectively, and be ready to discuss your thought process and actions.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Practise active listening, and don’t hesitate to ask clarifying questions if needed—this shows your engagement and willingness to understand customer needs.
