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- Tasks: Support clients and colleagues using the GFN fuel card platform, resolving software issues efficiently.
- Company: FLEETCOR is a global leader in commercial payments, innovating payment solutions across 80+ countries.
- Benefits: Enjoy hybrid working, excellent progression opportunities, private healthcare, and 25 days holiday plus perks.
- Why this job: Join a dynamic team, enhance your problem-solving skills, and make a real impact in tech.
- Qualifications: Analytical mindset, SQL experience, strong communication skills, and ability to work under pressure required.
- Other info: Flexible working hours between 7 am and 7 pm; commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Your role
To work within FLEETCOR’s technology function to deliver effective support to both external clients/suppliers and colleagues using the GFN fuel card processing platform. Responsible for investigating and verifying software issues raised by clients, prioritising them according to the client’s business requirements, planned future development, and available resources.
What you\’ll be doing
- Ensure all high-priority issues are progressed effectively.
- Ensure production is running as expected, with issues found and fixed promptly.
- Respond to alerts, handling them efficiently to remove or reduce business impact.
- Carry out routine and regular checks designed to detect issues before they impact the business, ensure checks are effective, and identify areas that need further monitoring.
- Support the organisation’s core applications.
- Work within Fleetcor’s IT organisation supporting both internal and external client production systems.
What we’re looking for:
As a Production Support Analyst, you will have an analytical mind, capable of problem solving, multi-tasking, and identifying opportunities for improvement.
- Ability to communicate technical information in a non-technical language to users.
- Experience in a busy environment where prioritisation of a range of tasks is necessary.
- Good experience of using SQL, able to run and create queries.
- A quick learner with an enquiring mindset, willing to learn new skills and products.
- Excellent personal and interpersonal communication skills to interact with a variety of individuals, including building strong relationships with other departments.
- The ability to work under pressure.
- Good communication skills, both oral and written.
The role will require working between 7 am and 7 pm, so flexibility is essential.
The rewards we give you
- Free on-site parking.
- Hybrid working: 3 days a week in the office.
- Excellent progression opportunities.
- 4X Life insurance.
- Pension scheme with 5% employer contribution.
- Private healthcare.
- 25 days holiday plus Holiday Buy/Sell options.
- Access to benefits portal – Perk Box.
- Access to LinkedIn Learning.
FLEETCOR is committed to equality of opportunity and welcomes applications from people of all backgrounds. We promote flexible working where operational needs allow. Reasonable accommodations will be provided for individuals with disabilities during the application and employment process. Please contact us to request accommodations.
About FLEETCOR
FLEETCOR is a global technology organization leading the future of commercial payments, fostering a culture of innovation to create better payment solutions for fuel, payables, tolls, and lodging expenses. Our solutions are used by millions worldwide across over 80 countries.
All employment offers are subject to successful pre-employment vetting, including references, identity, financial, criminal, and sanctions checks, in accordance with our policies and legal requirements.
We promote diversity and inclusion and are committed to providing equal opportunities for all applicants and employees.
Please note: If you are not a passport holder of the country of the vacancy, a work permit may be required. For more information, visit our Blog.
Do not provide bank or payment details when applying. All applications should be submitted via the \’Apply now\’ button.
Created on 22/06/2025 by TN United Kingdom
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Production Support Analyst employer: Corpay
Contact Detail:
Corpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Analyst
✨Tip Number 1
Familiarise yourself with the GFN fuel card processing platform. Understanding how it works will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your SQL skills. Since the job requires running and creating queries, being able to showcase your proficiency in SQL during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated technical information to non-technical users. This will highlight your ability to bridge the gap between technical and non-technical teams, which is crucial for this role.
✨Tip Number 4
Demonstrate your problem-solving skills by discussing past experiences where you've successfully identified and resolved issues under pressure. This will show that you can handle the demands of a busy environment.
We think you need these skills to ace Production Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Production Support Analyst. Highlight key skills such as problem-solving, SQL experience, and communication abilities in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise your analytical mindset, ability to work under pressure, and any previous experience in production support or similar roles.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled high-priority issues or improved processes in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Corpay
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Production Support Analyst. Familiarise yourself with the GFN fuel card processing platform and be ready to discuss how your skills align with the job requirements.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully identified and resolved software issues. Highlight your analytical mindset and ability to prioritise tasks effectively under pressure.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since the role involves communicating with non-technical users, demonstrating your ability to bridge that gap will be crucial during the interview.
✨Demonstrate Flexibility
Be prepared to discuss your availability and willingness to work flexible hours. Emphasise your adaptability in a busy environment and your readiness to learn new skills and technologies as needed.
