At a Glance
- Tasks: Support operational processes and ensure compliance in a dynamic financial environment.
- Company: Join Corpay, a global leader in innovative payment solutions.
- Benefits: Enjoy 25 days holiday, private healthcare, and career progression opportunities.
- Other info: Work in a collaborative culture with excellent training and growth potential.
- Why this job: Be part of a diverse team making a real impact in the finance sector.
- Qualifications: 2+ years in back office or compliance roles; strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Your role involves providing operational support to our teams in ensuring compliance with transaction monitoring, AML, KYC and client onboarding through advanced due diligence and exceptional client service. You will report into the Sr. Manager of Foreign Exchange Emerging Markets (FXEM) Middle/Back Office Operations and regularly collaborate with other teams within the division.
As a Middle Office Associate, Corpay will set you up for success by providing:
- Assigned workspace in Moorgate office
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities
- Monitoring pending settlements and coordinating escalation.
- Monitoring and managing incoming transaction related emails within the shared inbox.
- Responding to routine enquiries and ensuring timely acknowledgement of requests.
- Tracking unresolved items and following up to ensure completion within established timelines.
- Coordinating and performing follow-ups with banking partners regarding outstanding requests, documentation, transactions, or issue resolution.
- Maintaining accurate records of communications, escalations, and status updates.
- Escalating urgent or high-priority issues to management as needed.
- Collaborating with internal departments to resolve client or banking-related enquiries efficiently.
- Ensuring adherence to company procedures, service level expectations, and compliance standards.
- Supporting process improvement initiatives related to inbox management and banking communications.
- Supporting client onboarding for the Emerging Market desk.
- Maintaining timely access to the KYC documentation for the various entities of Corpay.
- Maintaining up to date onboarding requirements for different client categories and for the different entities of Corpay.
- Liaising with internal stakeholders to leverage internal onboarding resources (in particular Group Treasury).
- Supporting clients and internal stakeholders with the various documents that need to be completed.
- Handling or escalating new requests during the onboarding process until final client set up in the systems.
- Managing the KYC refresh process.
- Proposing new processes with the view of accelerating the client onboarding turnaround time.
Qualifications & Skills
- 2 years + experience as back office and/or onboarding compliance officer.
- Experience within a Financial Institution; dealing with banks and fintechs.
- Knowledge of Swift and Salesforce is ideal. Good command of Excel.
- Excellent communication skills and interest in interacting with clients across the world.
- Knowledge of a foreign language is a strong plus, in particular French.
Benefits & Perks
- 4 X Life insurance
- Pension scheme - 5% employer contribution
- Private Healthcare
- 25 days Holiday (plus Holiday Buy/Sell)
- Access to LinkedIn learning
- Free rewards and discounts via Gratitudes
- Career Progression
Middle Office Associate employer: Corpay
Corpay is an exceptional employer that prioritises employee growth and development, offering comprehensive benefits such as private healthcare, a generous pension scheme, and access to LinkedIn Learning for continuous learning. Located in the vibrant Moorgate area of London, our inclusive work culture fosters collaboration and innovation, ensuring that every team member's contributions are valued and recognised, making it an ideal place for those seeking a meaningful career in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Middle Office Associate
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Corpay. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Middle Office Associate
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Corpay.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Corpay's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Corpay
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Corpay.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Corpay will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Corpay employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
