Overview
In this role you will own and optimise the Salesforce CRM within Corpay's Alpha division, delivering scalable, user-friendly solutions that support business needs. You’ll work closely with cross-functional teams to translate requirements into practical configurations and automations, while maintaining data quality and security. You’ll manage day-to-day administration, testing, releases, and user support, driving Salesforce adoption and best practices. This is a hands-on, mid-level position with impact on BAU operations and project delivery, helping Salesforce scale with growth.
Pay / Benefits
- 25 days’ annual leave plus 8 bank holidays
- Pension scheme 3% employee 5% employer
- Private Medical Insurance through Vitality with no excess
- Life Insurance
- Gratitudes platform discounts
- LinkedIn Learning for development
Responsibilities
- Manage and maintain Salesforce CRM including users, roles, permission sets, objects, fields, layouts, record types and validation rules
- Build and optimise declarative automation using Salesforce Flow for scalable, maintainable solutions and strong UX
- Gather requirements with stakeholders and translate business needs into Salesforce solutions
- Own day-to-day user support and troubleshooting, identify root causes and escalate as needed
- Maintain data quality and governance through imports/exports, cleansing, deduplication and integrity controls
- Design and maintain reports and dashboards for actionable insights
- Manage sandbox testing, UAT, release planning and deployment with proper documentation
- Support integrations, connected apps and AppExchange products with technical teams and vendors
- Administer security using least-privilege principles and regularly review permissions/sharing
- Create user guidance, process docs and training for onboarding and adoption
- Identify opportunities to simplify processes, reduce debt and improve performance, usability, and scalability
Key requirements
- 2+ years’ hands-on Salesforce Administrator experience with BAU and platform enhancements
- Strong knowledge of Salesforce administration and configuration (data model, security, automation, reports, dashboards)
- Proven experience with Salesforce Flow and declarative automation
- Strong data-management skills with imports/exports, data cleansing and Data Loader
- Sandbox management, testing, UAT, and controlled release/deployment experience
- Understanding of integrations, APIs, connected apps and AppExchange; ability to work with developers or vendors
- Strong analytical and problem-solving skills with attention to detail; balance BAU with projects
- Excellent stakeholder communication and requirements gathering; able to explain Salesforce concepts to varied audiences in an Agile environment
- Salesforce Certified Administrator preferred; SOQL, Apex and Lightning components beneficial but not essential
- stakeholder communication
- problem-solving
- attention to detail
- Salesforce Flow
- Data Loader
- Sandbox management
Salesforce Administrator in London employer: Corpay
Corpay is an exceptional employer that fosters a dynamic work culture centred on innovation and collaboration, making it an ideal place for a Global Travel Operations Specialist. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive in their careers. Located in the heart of a vibrant city, our office provides a stimulating environment where you can engage with diverse colleagues and contribute to shaping the future of commercial payments.