Head of EMEA - Commercial Operations in London

Your roleWhat you'll be doingCorpay is currently looking to hire a Director, Revenue Operations – IVP Payments within the International Vehicle Payments (IVP) Division. This position falls under our Corporate Payments line of business, based in London, Victoria. As the Director of Revenue Operations you will lead the design and continuous improvement of the revenue operating model across Corpay's International Vehicle Payments business. The role will bring greater consistency, clarity and discipline to the way Sales, Marketing and Customer Success teams operate across IVP, with a focus on sales processes, funnel management, forecasting, performance design, lead management, sales readiness and cross-functional governance. Revenue delivery remains with Sales, Marketing and Customer Success, while the Director of Revenue Operations is responsible for improving the processes, standards and operating mechanisms that enable those teams to perform effectively. You will report directly to the COO and regularly collaborate with the sales, customer success, marketing, and commercial leadership teams. How We Work: As the Director, Revenue Operations, Corpay will set you up for success by providing: Assigned workspace in our designated London, Victoria office locationCompany-issued equipmentFormal, hands-on trainingRole Responsibilities: Coordinate priorities across Sales, Marketing, Customer Success, Finance and IVP business leadership. Standardise key Revenue Operations practices while allowing for appropriate local market and business differences. Manage and prioritise cross-functional Revenue Operations initiatives based on commercial impact. Performance DesignDevelop consistent approaches to quota setting, territory design, sales capacity and coverage planning. Partner with Sales and Finance on incentive compensation design and governance. Assess the effectiveness of commercial investments, including headcount, incentives and sales programmes. Support annual planning and in-year performance decisions. Ensure performance frameworks are clear, measurable and aligned with Corpay's growth priorities. Data and Lead ManagementDefine standards for lead and customer data ownership, quality and lifecycle management. Ensure data-related processes support effective commercial decision-making and execution. Sales Readiness and AdoptionPartner with Sales leadership to improve onboarding, sales playbooks, training and quality assurance. Measure the impact of enablement activities on sales productivity, ramp time and execution quality. Support consistent sales practices across IVP businesses and markets. Build strong relationships with Corpay and IVP senior commercial, functional and regional leaders. Create a culture of commercial thinking, analytical discipline and continuous improvement. Translate complex business challenges into practical and scalable solutions. Better return on commercial investment. Experience and SkillsSignificant experience in Revenue Operations, Sales Operations, Commercial Excellence or a related function. Strong understanding of sales processes, funnel management, forecasting and commercial performance. Experience with quota setting, territory design, capacity planning or incentive compensation. Strong analytical, commercial and problem-solving skills. Experience in fintech, payments, financial services or another B2B environment is preferred. Experience supporting international or multi-country commercial organisations would be advantageous. Benefits & Perks:25 days' annual leave plus 8 bank holidays Option to buy or sell up to 5 days of annual leave annually through the benefits enrolment window Pension scheme with a minimum 3% employee contribution and up to 5% employer contribution from Corpay Private Medical Insurance through Vitality with no excess payable by employees; Corpay covers the standard 250 excess charge Life InsuranceAccess to the Gratitudes benefits platform, offering flexible discounts, supermarket savings of 4–5%, and a range of exclusive employee offers Free access to LinkedIn Learning, with thousands of courses to support ongoing professional and personal development #LI-Corpay #LI-AM1 About CorpayAbout CorpayCorpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in HiringCorpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. Pay PhilosophyCorpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Full time