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- Tasks: Manage corporate travel requests and ensure timely client communication.
- Company: Join Corpay, a leader in corporate travel solutions.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Why this job: Be part of a dynamic team and enhance your travel coordination skills.
- Qualifications: High school diploma and experience in travel coordination or hospitality.
- Other info: Work in a supportive environment with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Corpay is hiring a Corporate Travel Specialist within our Lodging division. This position falls under our TA Connections line of business and is located in Heathrow, United Kingdom. The Corporate Travel Specialist will manage the daily activities of corporate travel and training for the airlines. They will follow all compliance and operational policies to ensure client requests are managed timely meeting SLA’s. They will liaise with clients, partners, and colleagues to ensure consistent resolution. You will report directly to the Corporate Operations Manager and regularly collaborate with teams and departments.
As a Corporate Travel Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:
- Assigned workspace in Heathrow, United Kingdom office — Sheraton Heathrow Hotel, Colnbrook By Pass, Harmondsworth, West Drayton, Middlesex, UB7 0HJ, United Kingdom
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities:
- Cultivate all interactions with the client relationship
- Answer calls, emails, chats and process all requests timely
- Resolve all client and hotel requests
- Conduct appropriate client communications as needed
- Ensure clients requests related to corporate travel are handled in a timely and effective manner
- Remain focused on tasks and client requests based on priority
- Collaborate with Corporate Travel Team Leads and Manager to ensure all issues are addressed timely
- Participate in all refresher training, work within a team environment
- Manage daily tasks via remote and Teams communication
- Manage daily workflow and all airline queues
- Demonstrate ability to work collaboratively, work in a team environment and deliver superior service
- Demonstrate professional communications on all platforms, via Teams
- Proven problem-solving skills
- Ability to thrive and excel in a fast-paced environment with changing priorities
- Demonstrate a positive “can-do” attitude, self-motivated and committed to high workplace standards
- Proven effective and professional oral and written communication skills with various levels of audience
Qualifications & Skills:
- High school diploma or equivalent
- Experience in travel coordination or hospitality
- Strong organizational and communication skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and travel booking systems
Benefits & Perks:
- 4x Life insurance
- Pension scheme 5% employer contribution
- Private Healthcare
- 25 days Holiday (plus Holiday Buy/Sell)
- Access to benefits portal
- Access to Linked learning
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
Corporate Travel Specialist in London employer: Corpay
Contact Detail:
Corpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Travel Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Corporate Travel Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to corporate travel. Think about scenarios where you've resolved client issues or managed tight deadlines, and be ready to share those stories. Confidence is key!
✨Tip Number 3
Show off your skills! If you have experience with travel booking systems or Microsoft Office, make sure to highlight that during interviews. Bring examples of how you've used these tools to improve efficiency or client satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Corporate Travel Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Corporate Travel Specialist role. Highlight your experience in travel coordination or hospitality, and show how your skills align with what we’re looking for at Corpay.
Show Off Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your professional communication style. Keep it clear, concise, and engaging to reflect your ability to liaise with clients and colleagues.
Highlight Problem-Solving Abilities: In your application, share examples of how you've successfully resolved issues in a fast-paced environment. We want to see that you can thrive under pressure and maintain a positive attitude while tackling challenges.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Corporate Travel Specialist position at Corpay.
How to prepare for a job interview at Corpay
✨Know Your Stuff
Before the interview, make sure you understand the role of a Corporate Travel Specialist. Familiarise yourself with travel coordination, compliance policies, and how to manage client requests effectively. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and colleagues, practice your communication skills. Be ready to demonstrate how you would handle various scenarios, such as resolving client issues or collaborating with team members. Clear and professional communication is key!
✨Demonstrate Problem-Solving Abilities
Prepare examples of past experiences where you've successfully solved problems in a fast-paced environment. Highlight your ability to prioritise tasks and remain calm under pressure, as these are crucial for managing corporate travel effectively.
✨Embrace the 'Can-Do' Attitude
Corpay values a positive attitude, so be sure to convey your enthusiasm for the role. Share instances where you've gone above and beyond to meet client needs or improve processes. A self-motivated and proactive approach will set you apart!
