At a Glance
- Tasks: Support HR processes and enhance employee experience across the UK.
- Company: Join Corpay, a global leader in commercial payments with an innovative culture.
- Benefits: Enjoy 25 days holiday, flexible discounts, and access to online courses.
- Other info: Dynamic work environment with opportunities for growth and creativity.
- Why this job: Make a real impact on employee experiences while developing your HR skills.
- Qualifications: 2+ years in HR and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Corpay is currently looking to hire an Employee Experience Partner within our Employee Experience UK team. This position falls under our Global Shared Services function and is located in Meriden, Walsall in the UK. You will provide operational support and help streamline operational and administrative HR processes across the UK. You will be the key support to our UK stakeholders in handling all employee experience matters. You will report directly to the Senior HR Employee Experience Manager and regularly collaborate with the wider UK HR/EE team, IVP business leaders, and supporting offices in Meriden and Walsall.
As an Employee Experience Partner, Corpay will set you up for success by providing:
- Assigned workspace in Walsall, Meriden offices, UK
- Company-issued equipment
- Formal, hands-on training
- Support for you to complete professional certifications
Role Responsibilities:
- Building relationships with all our UK stakeholders to improve their HR experience.
- Proactively encourage self-service through our HR Hub.
- Serving as a labour relations/employee relations resource and provide insight regarding new company policies, procedures, programs, and activities.
- Conducting investigations, preparing investigative reports, and making recommendations to resolve employee issues based on policy, past practice, and legal justifications.
- Conducting exit interviews and making recommendations based on trends or notable comments for advising management for improvement.
- Ensuring thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow-up questions related to company policies and procedures.
- Assisting in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.
- Conducting staffing/turnover reporting to include tracking of offer letters, new hire process flow, and scheduled orientation dates.
- Identifying internal talent and partnering with hiring manager and Talent Acquisition Partner to fill open roles.
- Consulting with and advising managers and employees regarding employee relations issues including investigation and problem resolution, disciplinary action, and termination.
- Advising managers and employees concerning compensation, benefits, and employee services as well as providing training in accordance with policies, procedures, and practices.
- Interpreting and executing company policies, procedures, and practices to ensure compliance with government laws and regulations.
- Acting as a key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.
- Assisting with other tasks or special projects as assigned by manager.
- Proactively identifying and meeting customer and stakeholder needs while delivering exceptional service.
- Thinking creatively and developing innovative solutions to improve processes and business outcomes.
- Building and maintaining strong relationships with stakeholders across the business.
- Collaborating effectively, sharing knowledge, and contributing to team success.
- Demonstrating a results-driven mindset by delivering high-quality outcomes and continuously improving performance.
Qualifications & Skills:
- 2+ years in a HR Generalist / Shared Services environment
- CIPD level 5 or 5+ years of experience in HR corporate environment
- Strong UK labour code knowledge
- Strong communication & problem-solving skills
- Demonstrated track record of strong service delivery.
- Technical / Functional Skills & Knowledge of HR Tools and Interfaces (Workday preferred)
- Knowledge of HR strategies and objectives
- Risk awareness and management advisor experience
- Experience in a fast-paced, high-volume environment with a strong customer service focus
- Continuous improvement mindset
- Ability to work under pressure balancing day-to-day priorities with project work
- Experience leading and supporting complex employee relations cases
- Exceptional organizational skills and attention to detail
- Strong analytical skills
- Commercial and regulatory knowledge
- Occasional travelling will be required – you will need to have your own vehicle and a driving licence
Benefits & Perks:
- 25 days per annum + 8 bank holidays
- Option to buy or sell up to 5 days annually during the benefits enrollment window
- Employee contribution of 3% matched with 5% from Corpay
- Provided by Vitality with no excess (Corpay covers 250 excess)
- Access to flexible discounts, supermarket savings, and more
- Complimentary access to thousands of online courses
- Volunteering days and engagement in fun company-wide contests and initiatives
Corpay is committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
Employee Experience Partner in Coventry employer: Corpay
Corpay is an exceptional employer that fosters a collaborative and innovative work culture, particularly within the dynamic fintech sector in London. Employees benefit from a hybrid work environment, comprehensive private healthcare, and a robust pension scheme, alongside ample opportunities for professional growth and mentorship. Joining Corpay means being part of a forward-thinking team dedicated to shaping the future of payments while enjoying a supportive atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Experience Partner in Coventry
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Corpay!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Corpay.
We think you need these skills to ace Employee Experience Partner in Coventry
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Corpay. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Corpay and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Corpay. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Corpay's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Corpay
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Corpay.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Corpay will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Corpay and how you would contribute to adapting HR strategies.
