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- Tasks: Manage corporate travel requests and ensure timely client communication.
- Company: Join Corpay, a leading company in the travel industry.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Why this job: Be part of a dynamic team and enhance your travel coordination skills.
- Qualifications: High school diploma and experience in travel coordination or hospitality.
- Other info: Work in a supportive office environment with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Corpay is hiring a Corporate Travel Specialist within our Lodging division. This position falls under our TA Connections line of business and is located in Heathrow, United Kingdom. The Corporate Travel Specialist will manage the daily activities of corporate travel and training for the airlines. They will follow all compliance and operational policies to ensure client requests are managed timely meeting SLA’s. They will liaise with clients, partners, and colleagues to ensure consistent resolution. You will report directly to the Corporate Operations Manager and regularly collaborate with teams and departments.
As a Corporate Travel Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:
- Assigned workspace in Heathrow, United Kingdom office — Sheraton Heathrow Hotel, Colnbrook By Pass, Harmondsworth, West Drayton, Middlesex, UB7 0HJ, United Kingdom
- Company-issued equipment
- Formal, hands-on training
Role Responsibilities:
- Cultivate all interactions with the client relationship
- Answer calls, emails, chats and process all requests timely
- Resolve all client and hotel requests
- Conduct appropriate client communications as needed
- Ensure clients requests related to corporate travel are handled in a timely and effective manner
- Remain focused on tasks and client requests based on priority
- Collaborate with Corporate Travel Team Leads and Manager to ensure all issues are addressed timely
- Participate in all refresher training, work within a team environment
- Manage daily tasks via remote and Teams communication
- Manage daily workflow and all airline queues
- Demonstrate ability to work collaboratively, work in a team environment and deliver superior service
- Demonstrate professional communications on all platforms, via Teams
- Proven problem-solving skills
- Ability to thrive and excel in a fast-paced environment with changing priorities
- Demonstrate a positive “can-do” attitude, self-motivated and committed to high workplace standards
- Proven effective and professional oral and written communication skills with various levels of audience
Qualifications & Skills:
- High school diploma or equivalent
- Experience in travel coordination or hospitality
- Strong organizational and communication skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and travel booking systems
Benefits & Perks:
- 4x Life insurance
- Pension scheme 5% employer contribution
- Private Healthcare
- 25 days Holiday (plus Holiday Buy/Sell)
- Access to benefits portal
- Access to Linked learning
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
Corporate Travel Specialist employer: Corpay
Contact Detail:
Corpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Travel Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who might know someone at Corpay. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Corpay and its culture. Show us you understand our values and how you can contribute to the team. Tailor your answers to reflect what we’re looking for in a Corporate Travel Specialist.
✨Tip Number 3
Practice your communication skills! As a Corporate Travel Specialist, you'll need to liaise with clients and colleagues. Role-play common scenarios with a friend to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Corpay.
We think you need these skills to ace Corporate Travel Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Corporate Travel Specialist role. Highlight your experience in travel coordination and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your strong communication skills. Use clear and professional language in your written application to reflect how you'd communicate with clients and colleagues.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've successfully resolved issues in fast-paced environments. This will show us you're ready to tackle the challenges of the Corporate Travel Specialist role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can't wait to see what you bring to the table!
How to prepare for a job interview at Corpay
✨Know Your Stuff
Before the interview, make sure you understand the role of a Corporate Travel Specialist. Familiarise yourself with travel coordination, compliance policies, and how to manage client requests effectively. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and colleagues, practice your communication skills. Prepare examples of how you've successfully resolved issues in the past, whether through calls, emails, or chats. Highlighting your ability to communicate professionally will set you apart.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. Corpay values problem-solving skills, so think of scenarios where you had to think on your feet and adapt to changing priorities. This will illustrate your capability to thrive in a fast-paced environment.
✨Emphasise Team Collaboration
As a Corporate Travel Specialist, you'll be working closely with various teams. Share experiences where you've collaborated effectively with others to achieve a common goal. This will show that you can work well in a team environment and contribute positively to the company culture.
