Employee Experience Partner in Walsall

Employee Experience Partner in Walsall

Walsall Full-Time 29700 - 36300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support HR processes and enhance employee experience across the UK.
  • Company: Join Corpay, a global leader in innovative payment solutions.
  • Benefits: Enjoy 25 days holiday, flexible discounts, and access to online courses.
  • Other info: Dynamic work environment with opportunities for growth and development.
  • Why this job: Make a real impact on employee relations and drive positive change.
  • Qualifications: Up to 3 years in HR with strong communication and problem-solving skills.

The predicted salary is between 29700 - 36300 £ per year.

Your role

Corpay is currently looking to hire a HR Advisor within our Employee Experience UK team.

This position falls under our Global Shared Services function and located Meriden, Walsall in UK.

You will provide operational support and help streamline operational and administrative HR processes across the UK.

You will be the key support to our UK stakeholders in handling the all-employee experience matters.

You will report directly to the Senior HR Employee Experience Manager and regularly collaborate with the wider UK HR/EE team, IVP business leaders and supporting offices in Meriden and Walsall.

  • Role Responsibilities
  • Building relationships with all our UK stakeholders to improve their HR experience.
  • Proactively encourage Self-service through our HR Hub.
  • Serving as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities.
  • Conducting investigations, prepares investigative reports, and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.
  • Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement.
  • Ensuring thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.
  • Assist in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.
  • Conducting staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.
  • Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.
  • Consults with and advises managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.
  • Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures, and practices.
  • Interprets and executes company policies, procedures and practices to ensure compliance with government laws and regulations.
  • Acting as key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.
  • Assisting with other tasks or special projects as assigned by manager.
  • Proactively identifying and meeting customer and stakeholder needs while delivering exceptional service.
  • Thinking creatively and developing innovative solutions to improve processes and business outcomes.
  • Building and maintaining strong relationships with stakeholders across the business.
  • Collaborating effectively, sharing knowledge, and contributing to team success.
  • Demonstrating a results-driven mindset by delivering high-quality outcomes and continuously improving performance.

Qualifications & Skills

  • Up to 3 years in a HR Generalist / Shared Services environment
  • CIPD level 5 or 5+ years of experience in HR corporate environment
  • Strong UK labor code knowledge
  • Strong communication & problem-solving skills
  • Demonstrated track record of strong service delivery.
  • Technical / Functional Skills & Knowledge of HR Tools and Interfaces (Workday preferred)
  • Knowledge of HR strategies and objectives
  • Risk awareness and management advisor experience
  • Experience in a fast paced, high-volume environment with a strong customer service focus
  • Continuous improvement mindset
  • Ability to work under pressure balancing day to day priorities with project work
  • Experience leading and supporting complex employee relations cases
  • Exceptional organizational skills and attention to detail
  • Strong analytical skills
  • Commercial and regulatory knowledge
  • Occasional travelling will be required – you will need to have your own vehicle and a driving licence

Benefits & Perks

  • 25 days per annum + 8 bank holidays
  • Option to buy or sell up to 5 days annually during the benefits enrollment window
  • Employee contribution of 3% matched with 5% from Corpay
  • Provided by Vitality with no excess (Corpay covers £250 excess)
  • Access to flexible discounts, supermarket savings, and more
  • Complimentary access to thousands of online courses
  • Volunteering days and engagement in fun company-wide contests and initiatives
  • #LI-LM1 #INDPRO-INT
  • About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.

Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses.

Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions.

We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

Notice to Recruitment Agencies and Search Firms

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place.

Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

  • Learn more about
  • Corpay: https://www. corpay. com
  • Transparency & Compliance Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees.

Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.

If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling.

These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process.

AI tools do not make final hiring decisions.

All employment decisions involve human review.

Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www. corpay. com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices.

Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks.

Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law.

Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

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Employee Experience Partner in Walsall employer: Corpay One, Inc.

Corpay is an exceptional employer located in the vibrant Moorgate area of London, offering a dynamic work culture that prioritises innovation and employee growth. With comprehensive benefits including generous annual leave, private medical insurance, and access to professional development resources like LinkedIn Learning, employees are empowered to thrive both personally and professionally. Join us at Corpay, where your contributions are valued, and you can accelerate your career in a supportive, high-performance environment.

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Contact Details:

Corpay One, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Employee Experience Partner in Walsall

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Corpay One, Inc.!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Corpay One, Inc..

We think you need these skills to ace Employee Experience Partner in Walsall

HR Generalist Experience
CIPD Level 5
UK Labour Code Knowledge
Strong Communication Skills
Problem-Solving Skills
Service Delivery
HR Tools and Interfaces Knowledge (Workday preferred)

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Corpay One, Inc.. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Corpay One, Inc. and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Corpay One, Inc.. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Corpay One, Inc.'s values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Corpay One, Inc.

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Corpay One, Inc..

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Corpay One, Inc. will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Corpay One, Inc. and how you would contribute to adapting HR strategies.