Strategy Manager - Credit, Finance & Business Process Improvement

Corpay is currently looking to hire a Strategy Manager - Credit, Finance & Business Process Improvement within our Corpay Complete division. This position falls under our Commercial Payments line of business and is located in London, United Kingdom.

In this pivotal role, you will drive strategic initiatives that accelerate business growth, optimize financial performance, and transform commercial credit and business processes across the organization. You will report directly to the VP Risk UK, Europe & ANZ and regularly collaborate with senior leaders across Credit, Finance, Product, Risk, Operations, Technology, Data Analytics, Sales, and Commercial teams.

Role Responsibilities

• Assessing Credit, Finance, Fraud, and adjacent business processes across UK and international operations to identify strategic improvement opportunities.
• Mapping current-state workflows and identifying bottlenecks, manual activities, duplicate processes, operational risks, dependencies, control gaps, and customer or stakeholder pain points.
• Conducting process analysis through stakeholder interviews, operational data, and business insights to identify improvement opportunities and quantify business value.
• Developing strategic transformation roadmaps, defining initiatives, priorities, sequencing, ownership, governance, delivery dependencies, and investment considerations.
• Preparing business cases and executive-level recommendations outlining business challenges, solution options, trade-offs, implementation approaches, expected benefits, and associated risks.
• Partnering with Credit, Finance, Fraud Operations, Product, Sales, Operations, Technology, Data, Risk, and Transformation teams to drive cross-functional alignment and strategic decision-making.
• Recommending process improvements that simplify workflows, improve operational efficiency, reduce manual effort and rework, strengthen governance and controls, increase decision consistency, and enhance customer and stakeholder experience.
• Supporting the successful delivery of strategic initiatives by defining business requirements, assisting with prioritisation, monitoring governance, tracking benefits realisation, escalating delivery risks, and supporting organisational change adoption.
• Establishing performance metrics, governance frameworks, and reporting mechanisms to monitor roadmap execution, operational performance, control effectiveness, and strategic outcomes.
• Monitoring progress against agreed transformation roadmaps, ensuring initiatives remain aligned with business priorities, delivery milestones, and expected commercial outcomes.
• Tracking and reporting realised business benefits, operational improvements, governance enhancements, and key performance indicators to senior stakeholders.
• Influencing senior stakeholders by presenting clear analysis, strategic recommendations, and actionable insights to support informed business decisions.
• Driving continuous improvement across Finance, Credit, Fraud, and related business functions by identifying opportunities to enhance scalability, operational resilience, governance, and commercial performance.

Qualifications & Skills

• 6+ years of experience in strategy, transformation, consulting, finance or credit operations improvement, risk strategy, business analysis, or operational excellence.
• Experience with business strategy, operating model review, and process improvement methods across Credit, Finance, Operations, or comparable B2B environments.
• Ability to map end-to-end processes, identify friction points and control gaps, quantify opportunities, and translate findings into a practical roadmap.
• Strong analytical foundations, including using data to size issues, validate hypotheses, priorities work, building business cases, and measure impact.
• Working knowledge of credit, finance, risk, and operational workflows. Deep credit strategy specialism is helpful but not the primary requirement.
• Structured, strategic problem-solving skills with the ability to move from ambiguity to clear options and practical recommendations.
• Commercially aware and pragmatic judgement, balancing value, risk, control, cost, customer experience, and implementation feasibility.
• Strong stakeholder management and influencing skills, including confidence to challenge constructively and build alignment across senior audiences without necessarily owning all delivery resources.
• Excellent written, verbal, facilitation, and presentation skills, with the ability to communicate trade-offs and recommendations clearly to executive audiences.
• Ability to manage multiple workstreams in a fast-moving, cross-functional environment, with a bias to action and disciplined follow-through.
• Experience in B2B, payments, fintech, AP automation, lending, financial services, or complex operational environments is advantageous.
• Experience with Lean, Six Sigma, change management, benefits realisation, data analytics, business intelligence, automation, or AI-enabled business transformation initiatives is desirable.

Benefits & Perks

• 25 days' annual leave plus 8 bank holidays
• Option to buy or sell up to 5 days of annual leave annually through the benefits enrolment window
• Pension scheme with a minimum 3% employee contribution and up to 5% employer contribution from Corpay
• Private Medical Insurance through Vitality with no excess payable by employees; Corpay covers the standard £250 excess charge
• Access to the Gratitudes benefits platform, offering flexible discounts, supermarket savings of 4–5%, and a range of exclusive employee offers
• Free access to LinkedIn Learning, with thousands of courses to support ongoing professional and personal development