Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage daily Airline Crew Operations while ensuring top-notch client service.
- Company: Corpay, a dynamic company with a fun culture and remote work options.
- Benefits: Medical, dental, vision benefits, 401k, PTO, and employee discounts.
- Why this job: Join a fast-paced team and make a real impact in airline operations.
- Qualifications: Strong problem-solving skills and experience in team environments preferred.
- Other info: Enjoy virtual fitness classes and participate in company-wide contests.
The predicted salary is between 36000 - 60000 £ per year.
Corpay is currently looking to hire a Team Lead – Airline Crew Operations within our lodging division. In this role, you will lead and manage the daily activities of Airline Crew Operations, ensuring productivity, compliance, and superior client service. You will report directly to the Crew Operations Manager and regularly collaborate with Crew Operations Supervisors and the Director.
As a Team Lead, you will be expected to work in a remote environment. Corpay will set you up for success by providing:
- Assigned workspace is remote
- Formal, hands-on training
The responsibilities of the role will include:
- Leading and managing daily Airline Crew Operations activities
- Monitoring interactions that impact client relationships
- Answering calls, processing requests, and resolving inquiries
- Ensuring timely resolution of client issues related to crew operations
- Keeping staff focused on tasks and prioritising client volume
- Collaborating with supervisors and directors to ensure staff training
- Participating in projects, workgroups, and team events
- Assisting with overflow work in Crew Operations as needed
- Monitoring workflow and airline queues
Qualifications & Skills
- Ability to teach others and work effectively in a team environment
- Strong problem-solving skills and critical thinking
- Ability to develop, report, interpret, and act on key metrics
- Thrive in a fast-paced environment with changing priorities
- Excellent oral and written communication skills
- Strong interpersonal skills and attention to detail
- Working knowledge of Microsoft Word, Excel, Google Workspace, and internet tools
- Prior experience as a subject matter expert in call centre policies and procedures preferred
- Previous experience in hospitality or retail industries is a plus
Medical, Dental & Vision benefits available the 1st month after hire. Automatic enrollment into our 401k plan (subject to eligibility requirements). Virtual fitness classes offered company-wide. Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time. Employee discounts with major providers (wireless, gym, car rental, etc.). Philanthropic support with local and national organisations. Fun culture with company-wide contests and prizes.
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, colour, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
Crew Accommodations Team Lead in London employer: Corpay, Inc.
Contact Detail:
Corpay, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Accommodations Team Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in the airline and hospitality sectors. Use LinkedIn to connect with current employees at Corpay and ask for insights about the Crew Accommodations Team Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your problem-solving skills. Think of examples from your past experiences where you’ve tackled challenges, especially in fast-paced environments. We want to see how you handle pressure!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams or projects before. Highlight your ability to keep everyone focused and motivated, especially when client demands are high.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Corpay.
We think you need these skills to ace Crew Accommodations Team Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Crew Accommodations Team Lead role. Highlight your relevant experience in managing teams and operations, and don’t forget to mention any specific skills that match the job description.
Show Off Your Communication Skills: Since this role requires excellent oral and written communication skills, make sure your application reflects that. Use clear and concise language, and double-check for any typos or grammatical errors before hitting send!
Demonstrate Problem-Solving Abilities: In your application, share examples of how you've tackled challenges in previous roles. This will show us that you have the strong problem-solving skills we’re looking for, especially in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Corpay, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of airline crew operations. Familiarise yourself with common challenges in the industry and think about how your experience can help solve them. This will show that you're not just a candidate, but someone who can bring real value to the team.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your problem-solving skills and how you keep your team focused on client needs.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions. This will reflect your interpersonal skills and ability to collaborate effectively.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your critical thinking and decision-making abilities. Think of situations where you've had to prioritise tasks or handle difficult client interactions. Prepare to discuss how you approached these challenges and what the outcomes were.
