At a Glance
- Tasks: Manage UK operations, logistics, and customer support for a global sports tech company.
- Company: Join COROS, a dynamic sports technology company focused on athlete performance.
- Benefits: Enjoy flexible hours, 25 days vacation, private health insurance, and competitive salary.
- Other info: Opportunity for leadership and career growth in a supportive, collaborative environment.
- Why this job: Be part of a passionate team that elevates sports performance through innovative technology.
- Qualifications: 5+ years in operations, fluent in Mandarin and English, with strong project management skills.
The predicted salary is between 44000 - 44000 £ per year.
About COROS
We are a sports technology company dedicated to developing the best training solutions for athletes worldwide. Our mission is to leverage technology to solve the challenges athletes and sports enthusiasts face, helping them train smarter and perform at their best. Our aim is to deliver the best product while staying approachable, customer-focused, and ensuring that customer feedback directly shapes our innovation. Our team spans across the globe. Our hardware and product engineering power comes from our headquarters in China, whereas our local teams in North America and Europe run marketing, sales, operations, and customer support to stay firmly connected in the local communities we serve. We are a team of doers, creative heads, sports lovers, and curious learners who thrive on ownership, trust, flexibility and team spirit.
About the Role
COROS is growing its team and looking for a UK Operations Manager based in the UK. This individual contributor position plays a crucial part in ensuring efficient and high-quality operational support for our global team. The ideal candidate will have strong project management expertise, hands-on experience in UK logistics, the ability to collaborate across international teams and timezones and will speak Mandarin Chinese fluently.
Your playground:
- Manage 2B order processing from creation to fulfillment to ensure timely and secure deliveries, and be the main in-house contact point for our 2B customers.
- Manage the implementation of third-party logistics (3PL) partnerships for warehouses within the UK, including process integration.
- Continuously improve UK logistics and warehouse operations by monitoring performance and refining processes to increase efficiency and reduce costs.
- Oversee daily warehouse operations, including inbound and outbound shipments and inventory management.
- Troubleshoot operational challenges such as inventory discrepancies and shipping delays, maintaining effective communication with stakeholders.
- Analyze logistics and operational data to identify areas for improvement.
- Collaborate with other teams such as sales, customer service, and supply chain teams as well as our Chinese headquarter and global business headquarter in the USA to align operations with business needs.
- Provide data insights and reports on UK logistics and warehouse performance to support decision-making.
- Lead, mentor, and develop our Operations & Return Specialist UK.
What to bring to the starting line
- Professional Background
- Experience: 5+ years of experience in operations, order fulfillment, or supply chain within the UK market, ideally in a fast‑paced environment.
- Education: Bachelor's degree in Logistics Management, Supply Chain Management, International Trade, Finance, or a related field preferred.
- Key competencies: Highly organized, proactive, and detail‑oriented, with the ability to solve complex operational challenges independently and communicate clearly and concisely.
- Operational skills: Strong problem‑solving and multitasking abilities, with a proven track record of translating operational data into practical process improvements.
Other Key Requirements
- Language: Fluency in Business English and Mandarin Chinese (written and spoken) to support close communication with our headquarters in China.
- Brand fit: Sports enthusiasm and genuine excitement to help us elevate sports performance for everyday and elite athletes through technology.
- Team spirit: A strong team player with a high sense of responsibility and willingness to support colleagues when needed.
- Leadership drive: Excitement to step into a first people leadership role.
- Working time flexibility: The willingness to attend occasional early morning or late afternoon meetings that come with our global setup and coordinating projects across different time zones.
The Setup
- Reporting Line: Country Manager UK
- Location: Onsite with some hybrid flexibility, within a reasonable daily commuting distance of our Skipton office, extending as far as Manchester. Locations along the Manchester–Skipton corridor are also considered.
- Working Mode: Full‑time, flexible working hours with occasional early morning or late afternoon calls.
- Start Date: We are ready when you are.
Package & Benefits
- Work in a dynamic, motivated, and growing team.
- Creative freedom and space for independent work.
- Flat hierarchy with short decision‑making processes.
- Flexible working hours.
- 25 days of paid vacation plus standard local holidays.
- Private health insurance after the probation period.
- Compensation: The base salary range for this position starts at £44,000 annually with the possibility to earn a performance‑based bonus on top. This is the least we can do for you. The final offer depends on your experience and background.
Operations Manager UK (Chinese speaking) in Skipton employer: COROS
At COROS, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our UK Operations Lead role offers not only competitive benefits and opportunities for professional growth but also the chance to be part of a global team that values collaboration and innovation. Located in the UK, you will enjoy a vibrant work environment that encourages mentorship and the development of skills essential for success in logistics and project management.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager UK (Chinese speaking) in Skipton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like COROS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at COROS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like COROS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Manager UK (Chinese speaking) in Skipton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to COROS:This is your chance to really connect with the team at COROS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at COROS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with COROS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show COROS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at COROS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!