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- Tasks: Engage with Midmarket SME customers, providing top-notch service via phone and email.
- Company: Join Corona Energy, a certified Best Place to Work in the UK!
- Benefits: Enjoy private medical insurance, profit sharing, and discounts on retail and entertainment.
- Why this job: Be part of a dynamic team focused on customer-first experiences and personal growth.
- Qualifications: Experience in customer service and a knack for building relationships.
- Other info: Hybrid working model with a vibrant office culture and wellness initiatives.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We are looking for Account Executives to join our Midmarket Customer Service team to work with a portfolio of Midmarket SME customers, and be the first point of contact via phone and email. If you are experienced in working with customers and providing an excellent level of service, we would love to hear from you. We have both permanent and fixed term contract roles available.
The role: In this role you will maintain focus on providing “customer first” experiences, by building relationships and ensuring excellent management of both the customers’ queries and their expectations, working towards SLA targets. This is a fast-paced environment so you will already be someone who works well in a busy team, and who can adapt to changing situations and customer demands.
What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes:
- Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support.
- Life assurance and income protection scheme from day one!
- Annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
- Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
- Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.
- Development opportunities, supporting you to get the most from your career!
Working Pattern: In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.
Working with us at Corona Energy: At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!
To support this experience, we also offer our team:
- Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
- An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
- An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
- The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.
If you are looking for a career that is all about positive energy, we would welcome your application!
Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.
Account Executive in Stevenage employer: Corona Energy
Contact Detail:
Corona Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role at Corona Energy.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service. Think of examples from your past experiences that showcase your ability to provide a 'customer first' experience.
✨Tip Number 3
Show your enthusiasm for the company culture! Research Corona Energy’s values and be ready to discuss how you embody those in your work. It’ll show you’re not just looking for any job, but this job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Account Executive in Stevenage
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your 'customer first' approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Corona Energy
✨Know Your Customer First Values
Before the interview, make sure you understand Corona Energy's core values, especially 'Customer First'. Think of examples from your past experiences where you've prioritised customer needs and how that aligns with their mission.
✨Prepare for Fast-Paced Scenarios
Since the role is in a fast-paced environment, be ready to discuss how you've successfully managed multiple tasks or adapted to changing situations. Prepare specific examples that showcase your ability to thrive under pressure.
✨Showcase Your Communication Skills
As an Account Executive, you'll be the first point of contact for customers. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses.
✨Research and Relate to Their Benefits
Familiarise yourself with the benefits offered by Corona Energy, like the employee self-sacrifice Electric Vehicle scheme and wellness initiatives. Be prepared to discuss how these align with your values and career goals, showing that you're genuinely interested in being part of their team.
